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I recently upgraded to the new Outlook desktop app for Windows. Microsoft Outlook Version 1.2023.1004.400 (Production). Client Version is 20231006004.14.
In the old Outlook 365 I could set up a rule to automatically forward emails based on sender, subject, etc. I don't see how to do this in the new Outlook.
Any suggestions on how this can be accomplished?
Thanks in advance.
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
From the troubleshooting window in the new outlook app on Windows.
Clearly it is not a replacement for the Office 365 version,
Version
You have Microsoft Outlook Version 1.2023.1204.100 (Production).Client Version is 20231215008.08 .
Microsoft Outlook 365 for comparison
Version
Microsoft® Outlook® for Microsoft 365 MSO (Version 2311 Build 16.0.17029.20028) 64-bit
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On the web version of New Outlook, there are additional options available such as rules and a few more.
However, in the desktop version of New Outlook, these options are missing.
because our company is using Google workspace, I didn't have other choice to go back to classic outlook.
Same here, I'm using Google workspace, i tried to find the rules option from the new Outlook app, but couldn't find. Finally, I had to give up and came back to the classic version.
Why MS doesn't explain the users clearly about this? It was wasting time to search and then realized it doesn't support non MS account, but from another user's post, not from MS supporters.