Outlook (new): How to create a rule to auto-forward emails

Anonymous
2023-10-13T21:53:19+00:00

I recently upgraded to the new Outlook desktop app for Windows. Microsoft Outlook Version 1.2023.1004.400 (Production). Client Version is 20231006004.14.

In the old Outlook 365 I could set up a rule to automatically forward emails based on sender, subject, etc. I don't see how to do this in the new Outlook.

Any suggestions on how this can be accomplished?

Thanks in advance.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2023-11-26T16:20:27+00:00

    Thanks for your comment. I just asked Karl (who was trying to help me with this issue) if this might be related to using Microsoft email accounts vs. non-Microsoft accounts.

    Ed

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  2. Anonymous
    2023-11-26T16:18:45+00:00

    Karl,

    I have a question for you...

    In the new Outlook installations where you see the additional options that I (and others) are missing, are you using a non-Microsoft account (e.g. @yahoo.com, @gmail.com, etc.)?

    I'm wondering if the additional options are only showing up for those using Microsoft accounts (@outlook.com, @live.com, etc.).

    Thanks.

    Ed

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  3. Anonymous
    2023-11-26T11:46:36+00:00

    Hi,

    Same here. I created a separate post on this and got adviced to read this post. However, this is not resolved in this post if you ask me.

    I think the simple answer is that New outlook cannot handle rules for "external accounts" like Gmail or Yahoo that are added to the app. But it would be nice if MS could confirm this so that everybody knows.

    https://answers.microsoft.com/en-us/outlook_com/forum/outlk_win-outtop_new-outsub_ofh/the-new-outlook-for-home-does-not-have-the-create/92c3938d-b437-41bb-a373-667ae77a531e?messageId=943bcab3-a968-44e1-a404-8901cd2c3240

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  4. Anonymous
    2023-10-16T16:46:29+00:00

    Devin,

    Glad to see that I am not the only one!

    Thanks.

    Ed

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  5. Anonymous
    2023-10-16T16:16:55+00:00

    I have the same options Ed does.

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