Outlook (new): How to create a rule to auto-forward emails

Anonymous

I recently upgraded to the new Outlook desktop app for Windows. Microsoft Outlook Version 1.2023.1004.400 (Production). Client Version is 20231006004.14.

In the old Outlook 365 I could set up a rule to automatically forward emails based on sender, subject, etc. I don't see how to do this in the new Outlook.

Any suggestions on how this can be accomplished?

Thanks in advance.

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Anonymous

2023-10-14T00:05:05+00:00

Hi Karl,

Thanks for the quick response.

First, I'm a little confused by the difference between the new Outlook and Outlook 365. I was prompted in Outlook 365 to try the new Outlook so I thought it was an eventual replacement for Outlook 365 in Office 365. Guess I'll have to do a little more research on that.

Now, as far as creating rules, my Outlook does not have the Rules page you showed in your screenshot. Here's what I see.

Any thoughts on why I am missing the Rules choice along with several other choices from the menu you have?

Thanks.

Ed
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Anonymous

2023-10-13T23:04:52+00:00
Hello Ed_in_OR

Hi, I'm Karl and will be happy to help you today.

Just for the sake of accuracy, the "new Outlook" is not a replacement or upgrade of the Outlook desktop program (part of Office). Those are two entirely separate things

That said, the way to create a forwarding rule is as shown in the attached screenshot
- click on "View Settings:
- select "Mail"
- click on "rules:"
If you have any questions, don't hesitate to ask, we're here to help you further if needed.
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