How do I preview a wav file in the new outlook without having to download the file?

Anonymous
2024-01-19T13:42:02+00:00

When I switched from the old Outlook to the new Outlook, I no longer have the ability to preview voicemails sent as wav files. Instead, I am prompted to save to OneDrive or download the file.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-06-17T14:44:48+00:00

    I have the same problem. Can you tell me if this has been fixed and how to fix it?

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  2. Anonymous
    2024-06-17T15:34:55+00:00

    Nothing yet, sorry.

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  3. Anonymous
    2024-07-01T20:03:28+00:00

    I have the same issue... this is dumb... going back to the "OLD Outlook"...

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  4. Anonymous
    2024-07-12T04:41:28+00:00

    I found a solution, for the outlook (new) 2021 version. at the top left hand side where it says home view or help

    you need to click on the help button and there will be a way to revert back to the old outlook.

    I now have the ability to preview wav. files again.

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  5. Anonymous
    2024-07-16T01:23:05+00:00

    @SchoolITPro Thank you for your time posting this, I have not tried the fix as yet, but appreciate your effort.

    I'm sure that if it does not work for our organisation, it will be because of some setting.

    Cheers,

    Matt.

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