Outlook Calendar not showing changes to linked Google Calendar

Anonymous

I have 2 shared Google calendar that I have added to my Outlook calendar using the Google "secret address in ical format". When new things get added, I can see them in Outlook, but if an event is changed (description for instance or time), the changes don't sync to the Outlook calendar. The same thing happens with deleted events; they aren't removed from my Outlook calendar. Some of the changes were made more than a month ago and still have not synced, but new entries have synced. I have tried deleting and re-connecting the calendar. I've attached an example of the changes not shown for one of the calendars.

I just got a new computer with Windows 11. I was having this same problem on the previous computer using Windows 10.

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Anonymous

2024-02-15T17:41:10+00:00

I am using the classic Outlook version. My company controls this and I cannot change it.

I had followed the instructions listed for adding a calendar previously, however when I went to remove them per the instructions provided there were no internet calendars listed to remove in the Account Settings window.

I removed the calendars, exited and restarted Outlook, then added in the calendars again via the "secret address." Some updates made in the past are now showing up but not all on one account, and no improvement at all for the other. Neither calendar is showing up in the Account Settings "Internet Calendar" tab.

I see the same things in the OWA version as the desktop app and on my phone Outlook app.
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Anonymous

2024-02-15T16:37:58+00:00
Dear Beth TZO

Good day! Thank you for posting in the Microsoft Community. We'll be happy to help!

First of all, we regret for the inconvenience and inconvenience caused to your work. Based on your description, I have a general understanding of your issue, to help you better, I still need to gather more information to narrow down the scope of the question
- Are you using the new Outlook for Windows or classic Outlook for Windows?
- Please kindly try removing the Google calendar from Outlook and then adding it back again to check the result. To do this, please follow these steps:
  
  In Outlook, go to the "File" tab and click on "Account Settings".
  
  Select "Account Settings" again from the drop-down menu.
  
  Click on the "Internet Calendars" tab.
  
  Select the Google calendar that you want to remove and click on "Remove".
  
  Click "Yes" to confirm the removal.
  
  Close the Account Settings window.
  
  Restart your outlook desktop client.
  
  Go back to the main Outlook window and click on "Open Calendar" in the ribbon.
  
  Select "From Internet" from the drop-down menu.
  
  Paste the Google "secret address in ical format" into the box and click "OK".
  
  Give the calendar a name and click "OK" again.
- Please also kindly use your account to login OWA(outlook web app) and then check whether you got the same error in outlook web, thanks.
- I need to double confirm to you: did you add Google Calendar by following the steps mentioned in this official document?
Please kindly believe that I will do my best to do more research and testing to help you further when I get the feedback I need. For your reference See your Google Calendar in Outlook - Microsoft Support

Please note that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

Thank you in advance for your understanding. Your patience and cooperation will be greatly appreciated. I hope all the best!

Sincerely

Kerry Chen | Community Moderator
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