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I am using the "New Outlook" on a Windows desktop.
The main issue I am having is I no longer have access to "Templates" or "My Templates".
I used to be able to insert templates when I was writing a new email.
Secondly I don't appear to be able to access "Add Ins".
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is not correct. It was previously possible to save an email as a template file with attachments if required. This file could then be accessed in a similar manner to how templates are accessed in Word. The steps you have described appear to just work for blocks of text - and there is a limit on that as well.
I do not have the More Apps option
WHICH side pane, where. can you include screenshots?
Yes! Thank you. Crazy that this is the solution.
The only option is to switch back to old Outlook and perform the tasks requiring the user templates you have set up. Then you can switch back again. There are several other issues with New Outlook, but that's for other threads.