Templates Missing in New Outlook

Anonymous
2024-04-16T07:14:08+00:00

I am using the "New Outlook" on a Windows desktop.

The main issue I am having is I no longer have access to "Templates" or "My Templates".

I used to be able to insert templates when I was writing a new email.

Secondly I don't appear to be able to access "Add Ins".

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

48 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-12-13T14:39:23+00:00

    The best advice is to go back to the previous version of Outlook. They just have to justify their existence with these "improvements"

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-12-13T15:13:27+00:00

    Cannot agree more!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-12-13T15:56:13+00:00

    Tried New outlook. As bad as "new coke." Going back to the traditional.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2025-01-02T14:02:28+00:00

    This the the solution! THANK YOU!!!!

    As mentioned:

    1. Go to FILE > the click OPTIONS.
    2. Click the GENERAL tab and scroll down to PRIVACY SETINGS.
    3. In the box that says OPTIONAL CONNECTED EXPERIENCES, uncheck the the TURN ON OPTIONAL CONNECTED EXPERIENCES checkbox.
    4. Then, click OK. A warning box will appear. Click OK.
    5. Close out of Outlook entirely.
    6. Reopen Outlook. Repeat steps 1-3, but this time recheck the checkbox that says TURN ON OPTIONAL CONNECTED EXPERIENCES.
    7. Close out of Outlook once again.
    8. Reopen Outlook and Voila!

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  5. Anonymous
    2025-01-02T14:15:21+00:00

    No, this does not solve the problem. The templates are not the same as in legacy Outlook, e.g. you cannot have a pre-defined list of recipients.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments