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I am using the "New Outlook" on a Windows desktop.
The main issue I am having is I no longer have access to "Templates" or "My Templates".
I used to be able to insert templates when I was writing a new email.
Secondly I don't appear to be able to access "Add Ins".
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello Eleni,
The problem with my outlook seems to be that i m not able to find an app called "My Templates" when I try to search using add apps command.
can you help me out here.
Regards,
Kota
Hey there! I'm not sure if you ever found a resolution. I couldn't get the Templates add-in to work but you can still get your template files that you made with a sort of work around. (Sorry if you already knew this, I wasn't sure if this might be helpful or not!)
There, you should be able to see your templates that you've made and you can select them from there! I know it isn't ideal, but I do hope this helps you or even someone else!
That does not work for the web based Outlook. Why did you delete the template feature with the updated version? Makes no sense.
The only option is a third party add in and they all say they have access to every email..
Come on Microsoft!!!
I finally found the new solution that works for both the desktop versions of New Outlook and the web version. There is a "waffle" style button in the Message ribbon. When you hover your mouse over it's labeled as "Enhance Outlook with Apps". Click on that button and one of the apps in there is "My Templates". I'm not sure why Microsoft decided to add an extra click to the workflow but at least the templates are available again.
Amazing, thank you!