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I am using the "New Outlook" on a Windows desktop.
The main issue I am having is I no longer have access to "Templates" or "My Templates".
I used to be able to insert templates when I was writing a new email.
Secondly I don't appear to be able to access "Add Ins".
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This does not work, I have searched for My Templates in the Apps and absolutely nothing happens at all. Why can't Microsoft respond with something that actually works?
I was able to add the app, but I don't see any template option on a new email. Strangely, they are available for a meeting request?
More Apps - Add Apps Missing Button - Microsoft Community
This question helped resolve some of my issues.
New Outlook FAILS once again. It is simply a horrible app now.
I have this same issue. The button was there when I first "upgraded" to the new Outlook but it's no longer there or messages. What's odd is that templates are still available for meetings.