Templates Missing in New Outlook

Anonymous
2024-04-16T07:14:08+00:00

I am using the "New Outlook" on a Windows desktop.

The main issue I am having is I no longer have access to "Templates" or "My Templates".

I used to be able to insert templates when I was writing a new email.

Secondly I don't appear to be able to access "Add Ins".

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

48 answers

Sort by: Most helpful
  1. Anonymous
    2025-06-19T22:08:44+00:00

    Everyone who mentions

    "Click 'Insert' tab > Click 'Apps' " is just crazy. ...."Apps" is not within the 'Insert' Tab.

    There is only "All Apps" within the 'Message' Tab.

    MOM !!! MOMMAAA!!!!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-06-16T20:29:20+00:00

    Same. I'm so frustrated. I use my templates ALL THE TIME. They have to put it back.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-03-03T11:39:57+00:00

    This is so frustrating. None of these options are working for me and when I try to back to Classic Outlook it doesn't

    Was this answer helpful?

    0 comments No comments