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Hi I have a problem where my personal email gets a login prompt after opening the outlook (2016 office version 16.0.5426.1000) and useing it for about 5 minutes. Hoewer my work email has no problems on the same app and the same PC. The difference is that my work email is company hosted and my personal is hosted on live.com by microsoft.
Both my accounts use microsoft exchange.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
So is your password problem fixed? I realize it might take hours for the new password to take effect. But is your problem resolved once and for all?
So is your password problem fixed? I realize it might take hours for the new password to take effect. But is your problem resolved once and for all?
No, it's not! Not at all.
This is a daily(!) routine form me. I tested all the scenario's I could find since this is going on for a year now. This time it took 1,5 hour to accept the app passoword, which is fast. So I thougt...15 minutes later the password popup poped up again. The funny thing is that outlook is working as should. Except for the popup.
Somehow my problem disapeared since my last post. It's been as it supposed to be for the last two days. I have no clue what solved it but it's nice to be able to use Outlook without this anoying issue
Somehow my problem disapeared since my last post. It's been as it supposed to be for the last two days. I have no clue what solved it but it's nice to be able to use Outlook without this anoying issue
the password prompt isssue for me with Outlook 2016 is a little better the last couple days too, but still prompted for password upon opening Outlook 2016.
Instead of entering the password I closed Outlook and reopened. Upon reopening it did not prompt for the password.
When the in bottom right corner of Outlook it shows..
"Trying to connect..."
"Connected to: Microsoft Exchange"
"Need Password"
when I click the "Need Password" text it has been connecting the last couple days without having to actually re-enter the pasword.
Since nothing has changed on my computers with updates it must be something on Microsoft's server side that they are tinkering with I would think.
So to recap, It is a little better for me, but not perfect like it use to be. This issue started for me around mid January 2024.
Hopefully Microsoft continues to work the kinks out of the pasword prompting issue. Seems like a public statement would be a better thing for them to make instead of being silent. I've seen no recent official articles from Microsoft regarding this password prompt issue with Outlook desktop application and they leave the customer dangling with no written answers for 2 going on 3 months.
And it went wrong again. Still, two days without issues is some kind of record!