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About every 2- 3weeks, the Mail app continues to automatically switch me to Outlook, without asking me. And I have to manually switch back to Mail.
I run an HP Pavilion laptop with Windows 11.
I'm aware that Mail will eventually be discontinued, however, that's not for another year. I plan to use Mail for the next year, since Outlook currently is very difficult for me to use. However, Mail continually tries to suggest I switch, and then forces me to switch. This has happened over and over again for the last few months.
What can I do to disable Mail from switching me to Outlook?
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes, it might. Be careful. Someone told me there was a way to export them but I couldn't get that to work for me. Good luck.
It appears as though Microsft updated and removed this setting settings.json file from the specified folder:
C:\Users[!You Computer Name!]\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\Migration\settings.json
Aaaaand, we go again...
I'm now re-looking for a way to stop the forced migration.
Note, this has only happened since i updated to the latest version of windows 10.
Second point to note, they've UNINSTALLED 'Mail' on my pc now too.
RIP
As per Xian Wu Brunel Uni's post, I had been deleting the settings.json file repeatedly and then suddenly it stopped coming back. I also deleted the correlation.json file once. (At this writing, the folder is still there for me.) MS installed the New Outlook as usual but somehow Windows is keeping the old Calendar in tact. It doesn't matter for me because I decided that I can't keep doing this so I just moved my entire calendar (I'm still working backwards to do this) to Thunderbird. At least I can export my calendar on Thunderbird so I have a backup if/when the app gets updated. At this point, I'm done with Outlook and the old calendar. It was just too stressful thinking my appointments would be deleted randomly.
I wish everyone luck in how they choose to deal with this mess. MS just doesn't learn not to replace things that work with things that don't.
This DOES NOT fix the problem.
The App needs to be completely uninstalled/reinstalled every time.
Outlook is unusable. Please please please please please fix this!