Mail continues to switch me to Outlook - how do I disable?

Anonymous
2023-12-21T10:06:19+00:00

About every 2- 3weeks, the Mail app continues to automatically switch me to Outlook, without asking me. And I have to manually switch back to Mail.

I run an HP Pavilion laptop with Windows 11.

I'm aware that Mail will eventually be discontinued, however, that's not for another year. I plan to use Mail for the next year, since Outlook currently is very difficult for me to use. However, Mail continually tries to suggest I switch, and then forces me to switch. This has happened over and over again for the last few months.

What can I do to disable Mail from switching me to Outlook?

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-12-07T13:58:53+00:00

    Thanks so much for your help ! I will give it a go fingers crossed !

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  2. Anonymous
    2024-12-30T06:13:45+00:00

    Every time Mail icon is gone from the taskbar, I know the new Outlook has been reinstalled. I open the Start menu, scroll down to Outlook (new) and uninstall it and open Mail from the Start menu and Mail opens. I also have to pin the Mail icon to the taskbar, and move it to my preferred location.

    Unfortunately, every few days, Mail is closed and Outlook is reinstalled and I have to repeat, though really, it's only about 9 mouse clicks.

    Now, I deleted the json file as suggested and will see if that stops Outlook from reinstalling.

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  3. Anonymous
    2024-12-31T04:29:41+00:00

    What is a json file? Otherwise I go through the same Uninstall Outlook steps (both of them - new and old) and recover Mail after three attempts blocked by Outlook. What a waste of time this is!

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  4. JosephT71 9,220 Reputation points
    2024-12-31T05:45:27+00:00

    Don't listen to those people.

    Your Windows Mail app will cease to receive or send email after December 31, 2024.

    https://support.microsoft.com/en-us/office/outlook-for-windows-the-future-of-mail-calendar-and-people-on-windows-11-715fc27c-e0f4-4652-9174-47faa751b199

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  5. Anonymous
    2025-01-03T20:04:16+00:00

    So Microsoft's threats to seize control of our email program and shut down Mail after December 31st is thwarted! Every time I launch mail, I type in "outlook"inthe windows search. WHen I find Outlook (new) I right click on it, and click uninstall. Then I can safely close Mail and when I need it, it comes right back up. I would be interested to know if anyone else has had success post-December 31st with keeping the mail app. Happy New Year all!

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