Mail continues to switch me to Outlook - how do I disable?

Anonymous
2023-12-21T10:06:19+00:00

About every 2- 3weeks, the Mail app continues to automatically switch me to Outlook, without asking me. And I have to manually switch back to Mail.

I run an HP Pavilion laptop with Windows 11.

I'm aware that Mail will eventually be discontinued, however, that's not for another year. I plan to use Mail for the next year, since Outlook currently is very difficult for me to use. However, Mail continually tries to suggest I switch, and then forces me to switch. This has happened over and over again for the last few months.

What can I do to disable Mail from switching me to Outlook?

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2023-12-21T10:43:44+00:00

    Hello, I’m Ajibola and I’m happy to help.

    Kindly try to Reset the Mail and Calendar app by going to Settings > Apps > Apps & features > Mail and Calendar > Advanced options >Reset.

    If you have any further questions or need additional assistance, please feel free to ask. I'm here to help!

    Give back to the Community. Help the next person with this issue by indicating if this reply solved your problem. Click Yes or No below.

    Kind regards.

    Ajibola.

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  2. Anonymous
    2023-12-28T09:25:51+00:00

    Hi Ajibola,

    Thanks for your reply. I tried following the instructions, but could not find those menus in the Mail settings or the Windows 11 settings. For example, in Windows settings, there is an Apps section but not "Apps and features". Can you give me another way to reset the app?

    Thanks,

    Caleb

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  3. Anonymous
    2024-01-06T20:34:05+00:00

    The new outlook redirect is awful, completely bloated with adds. I had a quiet email until I moved to outlook and just completely overwhelmed with adds and spam. Horrific experience.

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  4. Anonymous
    2024-01-14T17:38:17+00:00

    I did reset back to old Outlook, but it keeps switching back to new outlook every time I open my email application.

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  5. Anonymous
    2024-02-10T12:37:45+00:00

    I guess its back to web based email with Gmail or Mozilla

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