Mail continues to switch me to Outlook - how do I disable?

Anonymous
2023-12-21T10:06:19+00:00

About every 2- 3weeks, the Mail app continues to automatically switch me to Outlook, without asking me. And I have to manually switch back to Mail.

I run an HP Pavilion laptop with Windows 11.

I'm aware that Mail will eventually be discontinued, however, that's not for another year. I plan to use Mail for the next year, since Outlook currently is very difficult for me to use. However, Mail continually tries to suggest I switch, and then forces me to switch. This has happened over and over again for the last few months.

What can I do to disable Mail from switching me to Outlook?

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-09-20T18:11:41+00:00

    As per Xian Wu Brunel Uni's post, I had been deleting the settings.json file repeatedly and then suddenly it stopped coming back. I also deleted the correlation.json file once. (At this writing, the folder is still there for me.) MS installed the New Outlook as usual but somehow Windows is keeping the old Calendar in tact. It doesn't matter for me because I decided that I can't keep doing this so I just moved my entire calendar (I'm still working backwards to do this) to Thunderbird. At least I can export my calendar on Thunderbird so I have a backup if/when the app gets updated. At this point, I'm done with Outlook and the old calendar. It was just too stressful thinking my appointments would be deleted randomly.

    I wish everyone luck in how they choose to deal with this mess. MS just doesn't learn not to replace things that work with things that don't.

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  2. Anonymous
    2024-09-19T09:59:37+00:00

    Second point to note, they've UNINSTALLED 'Mail' on my pc now too.

    RIP

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  3. Anonymous
    2024-09-19T08:58:15+00:00

    It appears as though Microsft updated and removed this setting settings.json file from the specified folder:

    C:\Users[!You Computer Name!]\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\Migration\settings.json

    Aaaaand, we go again...

    I'm now re-looking for a way to stop the forced migration.

    Note, this has only happened since i updated to the latest version of windows 10.

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  4. Anonymous
    2024-09-06T23:22:24+00:00

    Yes, it might. Be careful. Someone told me there was a way to export them but I couldn't get that to work for me. Good luck.

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  5. Anonymous
    2024-09-06T23:21:07+00:00

    OMG Thank you! I've been battling this for weeks now. I thought I had a fix by downloading Mail and Calendar and uninstalling Outlook but today the Uninstall button is greyed out. Also, you can no longer download Mail and Calendar from the Microsoft Store or the website. Your solution fixed my calendar instantly. I hope it lasts and thank you again!

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