Mail continues to switch me to Outlook - how do I disable?

Anonymous
2023-12-21T10:06:19+00:00

About every 2- 3weeks, the Mail app continues to automatically switch me to Outlook, without asking me. And I have to manually switch back to Mail.

I run an HP Pavilion laptop with Windows 11.

I'm aware that Mail will eventually be discontinued, however, that's not for another year. I plan to use Mail for the next year, since Outlook currently is very difficult for me to use. However, Mail continually tries to suggest I switch, and then forces me to switch. This has happened over and over again for the last few months.

What can I do to disable Mail from switching me to Outlook?

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-06-27T09:31:30+00:00

    Thank you very much!
    This worked for me on Windows 10.

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  2. Anonymous
    2024-06-24T07:23:03+00:00

    Hi, everyone, I find a way.

    to DELETE a json file with address

    C:\Users[!You Computer Name!]\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\Migration\settings.json

    I delete it and prevent Windows Mail switch to Outlook.

    I tried it today and it worked at least. If it fails in the future, I might replace the json with an only-read, same-name and empty file.

    Kudos to everyone who sees this post, we have the same taste

    =。=

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  3. Anonymous
    2024-06-20T04:15:57+00:00

    Thanks for the info

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  4. Anonymous
    2024-06-20T03:45:29+00:00

    I'm the one who started this thread and thought I'd share an update. I have found that sometimes I can stop Outlook from taking over by uninstalling it. However, sometimes Mail will start doing its thing where it installs Outlook and keeps taking me there.

    I have researched alternatives to Mail, and found one that is similar: Mailbird. Mailbird has a simple interface that makes it easy to switch between email accounts, just like Mail. There's a free version if you have one email account, if you have multiple accounts like I do you have the option of $3/month or a one-time fee for the program. Mailbird looks to be the most similar program to Microsoft Mail I have seen thus far.

    There's one issue to be aware of: Apparently Microsoft's move to increase their security requirements (to the OAuth standard) has caused an issue with some email programs like Thunderbird and also Mailbird. These programs can connect but sometimes it randomly disconnects. Not everyone has problems though. It seems like this is an ongoing issue that will hopefully be resolved at some point. Mailbird support has some suggestions for troubleshooting in the meantime.

    I dislike the cluttered, complicated view of most other email programs, especially when using multiple email accounts. I'm grateful there's a program like Mailbird which will hopefully continue the tradition of easy emailing!

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  5. Anonymous
    2024-06-19T16:03:44+00:00

    This solution is no longer working, at least for me anyway.

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