Using New Outlook on Windows for professional communication and productivity
Exactly!
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Hello,
In the new Outlook for Windows, the experience is generally good except for an issue where emails read in it still appear as unread when viewed in a different client, like the Outlook desktop app or the iPhone mail app. Any ideas why? Has anyone else experienced this?
To reproduce:
It's annoying because if I go through my emails on my computer, then look at them later on my phone, it still shows all emails as unread.
Edit 28th Feb 2024: I have unmarked this as resolved because there are clearly many people with later versions who still experience this issue. Please sort this out Microsoft - it's incredibly annoying.
Thanks in advance,
Jonathan
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Exactly!
Yes we need a solution. I just deleted a load of emails in outlook and a few minutes later they are back again as unread!!!
I'm going back to the old version, altough I will miss the "pinned" list.
I'm on version 20240503010.50 / 1.2024.508.600 (Production) and the problem still exists. Surprising that this issue still exists.
I've got my Gmail fixed. This is how I did it.
Contrary to all the suggestions, I did go ahead and disable IMAP and re-added Gmail. It then worked perfectly fine.
Settings / Forwarding and POP/IMAP - IMAP access: Disable IMAP
Hope this helps someone. Earlier IMAP was enabled and the read would not sync back. It now works just fine for me.
Can I assume that you re-enabled IMAP after the described steps?