Hyperlink not showing up in New Outlook

My company has the same problem too. I was able to finally find the settings section of the New Outlook (click the three dots next to the account and select Manage Account), but there's no Trust Center. Even if you search the settings for Trust, it says "We couldn't find any results". So, this answer from Microsoft comes from someone who's not even using the new Outlook to solve the problem. Another useless answer.

In another post on where to find the Trust Center in the New Outlook, this was the answer, "the New Outlook is a beta version and it is basically a web-based application and some features are still missing."

Viewing the hyperlink before clicking it is an important step when checking if an email is phish or not. But Microsoft seems to think clicking hyperlinks to see where they take you is safe, and I can't find a solution other than switching back to the Outlook Classic and preventing my company from using the New Outlook.

Hi! I have the same issue. I'm using the new outlook and I can't open the links, they have to be copied and pasted. Also, I don't find “File” > “Options” > “Trust Center” > “Trust Center Settings” > “Automatic Download” Thank you,

shes right, this tab is gone and you cannot find anywhere the trust center

and do you working on this issue or is this now the new "Feature"

cannot post a link on an intern file or folder -> thats total annoying

How do you do this when you have removed the File tab in outlook.

Hello Binod Sharma,

Thank you for reaching out to Microsoft community.

I'm sorry to hear that you're having trouble with hyperlinks in your emails. There are several potential reasons why hyperlinks may not be showing up or being clickable in the new Outlook.

Based on the description, here are some initial troubleshooting steps you can try:

• Check your email settings: Make sure that your email settings are configured to allow hyperlinks. To do this, go to File > Options > Trust Center > Trust Center Settings > Automatic Download, and make sure that the "Don't download pictures automatically in HTML e-mail" option is unchecked.
• 
• Check your browser settings: If you're using a web browser to open your emails, make sure that your browser is set to allow hyperlinks. To do this, go to your browser settings and make sure that the "Block pop-ups" option is unchecked. make sure that any browser extensions or add-ins installed in Outlook are not causing the issue. Try disabling any extensions in the "Settings" > "Extensions" menu.

Please follow this article to resolve the issue: Hyperlinks are not working - Outlook | Microsoft Learn.

I hope this helps. Please let me know if you have any further questions or concerns.

Please note that our initial response may not always resolve the issue right away. However, with your help and more detailed information, we can work together to find a solution.

If none of these step's work, please let me know and we can explore other options.

Thank you for choosing the MS community.

We look forward to hearing back and having a great day ahead!

Sincerely

S M Nazmun Nur | Microsoft Community Moderator