how to move emails from one account to another using new Outlook for Windows

Anonymous
2023-12-10T17:49:56+00:00

Am trying to move multiple emails from one outlook account to another using the new Outlook. File>Export not available. Copy or Move to a different folder in another account not possible (only within the same account). Is there any way to do so?

Outlook | Windows | New Outlook for Windows | For business

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Anonymous
2025-05-14T07:56:43+00:00

The latest I have is the following:

According to MS, it should be available by mid-May (!), so hopefully within the next few weeks (!).

https://mc.merill.net/message/MC943640

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  1. Anonymous
    2023-12-11T02:20:44+00:00

    this does not help. The FILE button is not available on the New Outlook so I cannot export. I also cannot forward multiple emails - need to do so one at a time and I have thousands of emails. very frustrating.

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  2. Anonymous
    2024-01-10T06:58:46+00:00

    I switched to the "New Outlook" (for other reasons) a few months ago and this new product does not support moving emails between accounts. As far as I know, the "Classic" Outlook still supports such moves as the previous contributor noted.

    Hi DennisPasquali,

    Serveral times after numerous pushes by Microsoft for me to to change to the "New" Outlook for Mac I tried it. And each time, after being sorely disappointed I've reverted back to the Classic Outlook for Mac. In general, the "New" Outlook is not just a refresh of the GUI; Microsoft has also tweaked functionality. Unfortunately, the MS development team has omitted functions from the "New" Outlook that were standard for a very long time in the Classic Outlook. Why the MS development team found it so hard to incorporate what already worked into a new version is hard to understand. One function that did not make the transition from "Classic" to "New" was the ability to move (by mouse dragging) an email from one account to another account (folder). For me this was a key workflow feature. Now it doesn't exist. Though MS says they are "working on it". Thanks, but no thanks. Each time I revert back to "Classic" I get a nag screen from MS asking why I've reverted back. Each time I give the above example as well as other things I don't like, such as the circle icons with initials (very distracting), but it would seem there is little interest for them to change (I've been providing the same response for almost a year). As of today, I still do not see the "New" version incorporating the changes I need to make it worth the move.

    The best scenario, it would seem, is to ignore any push by MS to change until it is no longer possible to do so.

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  3. Anonymous
    2024-01-24T22:51:39+00:00

    This is a HUGE step backwards! Very disappointing. If ya'll can't fix it I will definitely be changing to a different email provider. And the instructions below to change back to the old Outlook DOES NOT WORK! It won't even open.

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  4. Anonymous
    2023-12-10T18:35:56+00:00

    Hi DennisPasquali Thank you for posting in Microsoft Community. I am happy to help.

    Unfortunately, the new Outlook app currently do not have the features to directly move or copy emails between different accounts. Moving emails requires exporting them from the source account and importing them into the destination account.

    Here are two methods you can use to move emails between different Outlook accounts:

    Method 1: Export and Import Emails:

    Open the source account in Outlook: You can either use the web app at https://support.microsoft.com/en-au/office/how-to-sign-in-to-outlook-on-the-web-763fab4d-0138-4814-b450-37fc286bcb79 or the desktop app.

    Select the emails you want to move: You can select individual emails by holding the Ctrl key and clicking on each email, or select all emails in a folder by pressing Ctrl + A.

    Export the selected emails: Web App: Click on the "File" menu, select "Export," and then choose "Outlook Data File (.pst)". Follow the onscreen instructions to choose a location for the file and export the selected emails.

    Desktop App: Click on the "File" tab, select "Open & Export," then choose "Import/Export." Choose "Export to a file" and select "Outlook Data File (.pst)". Follow the wizard to choose the folders and location for the exported file.

    Open the destination account in Outlook: You can use the web app or the desktop app, depending on your preference.

    Import the exported file: Web App: Click on the "Settings" gear icon, select "View all Outlook settings," then navigate to "Mail" > "General" > "Import mailbox." Choose the exported PST file and follow the instructions to import the emails.

    Desktop App: Click on the "File" tab, select "Open & Export," then choose "Import/Export." Choose "Import from another program or file" and select "Outlook Data File (.pst)". Choose the exported PST file and follow the wizard to import the emails.

    Method 2: Forward Emails: Select the emails you want to move in the source account. Click on the "Forward" button. Enter the email address of the destination account in the "To" field. Click on the "Send" button. Limitations:

    Both methods have limitations. Exporting and importing can be slow and cumbersome for large datasets. Forwarding individual emails works well for small batches but becomes tedious for a large number of emails. Neither method retains the original folder structure from the source account.

    Alternatives: Third-party applications: Several third-party applications can help you migrate emails between different email accounts. These applications often offer more features and flexibility than the built-in options. Contact your email provider: Some email providers may offer support for migrating emails between accounts. Contact your provider's support team for more information.

    Additional Notes: It's important to remember that the new Outlook app is still under development. Microsoft may add the ability to directly move or copy emails between accounts in future updates.

    Keep your antivirus and anti-malware software updated to protect your computer from malicious software when using third-party applications.

    Choose the method that best suits your needs and preferences.

    Hope this helps Best regards -Adedayo

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