Outlook sort by name, but can't jump to name

Anonymous
2023-05-16T15:40:26+00:00

I just tried the NEW outlook.

I can sort by names A-Z, but then I have to scroll to find the person.

The old outlook, I could just type the first letter and it would jump to that name.

Is there a setting in the new outlook that allows you to jump to the letter when typed?

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

149 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2025-03-04T10:24:38+00:00

    Come on Microsoft, I am going back to the old Outlook.

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments
  2. Anonymous
    2025-03-31T19:21:54+00:00

    After reading 2 years of comments and feedback and still no fix, this is crazy. I too will be moving back to the older Outlook version until this is fixed.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2025-04-07T20:06:43+00:00

    Still we have same issue... why Microsoft is not listening to this issue...

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-04-07T22:21:44+00:00

    Sounds like unless there is an open case, posting here will not get any attention. Does anyone have an open case with Microsoft on this issue?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2025-04-10T21:42:07+00:00

    I have been trying the new version once every quarter or so for the last 2 years. The "jump to name on typing" is one of the main functionalities I look for. As soon as I detect its absence, I revert to the old version. In the corporate world, this is a necessary usability feature. I am not sure why Microsoft is not including it. Maybe they are facing a technical hurdle they are unable to solve.

    Overall, I feel the new version is a user experience downgrade. It feels like a lite web version similar to Outlook Web Access (OWA) instead of a robust rich windows application. I sincerely hope Microsoft listens to the user community and make the experience on the new outlook better.

    Whatever. I am going back to the old version once again today. Goodbye new version!!!!

    Was this answer helpful?

    0 comments