Outlook sort by name, but can't jump to name

I had to go back to old Outlook, I couldn't take it. Between losing the ability to sort by sender, or subject using type ahead and then not being able to drag and drop an email into Teams, I couldn't take it. When I said I'm leaving old Outlook, I was prompted to answer why. I did see some notes that these features were things they were working on. When they bring it back, I'll switch back, but it was just too painful, it was like having a hand tied behind my back while trying to work.

It's not as if Outlook is a free program. We're paying to use it so why isn't Microsoft listening to their customers? How difficult would it be for Microsoft to add that EXTREMELY USEFUL feature to the new version and put it back to the way it was? Or maybe Todd from the file room is in charge of reading all these posts and he hasn't quite gotten to ours yet. Yeah, that must be it because NO ONE ELSE IS LISTENING!!!!

I guess we will resist until they make us change to the new version? I still use the sort by name feature everyday and then I go to the name easily by using the keyboard!

I used the Highlight and sort from feature multiple times a day. It's 7/22/2024, and this issue still hasn't been resolved. Makes me believe they aren't going to.

After all this time, I was able to go back to my desktop version of Outlook (still had my old account there but it was no longer active since my termination) and was able to add my new outlook.com email account so it's working for me the way it used to. This it what it looks like if you're trying to do that.