After researching how to get it back to how it looked, which was much more in my taste, much easier to navigate, had what I needed and nothing more, - I now see I can't get it back after it was updated. I think i'm gonna completely disgard of this email, I liked how it looked on PC, it was dark, fast, easy to find things, now it's very complicated with a lot of options and tools i have no use for, and it's bright, with small buttons everywhere. The browser version is alright, so that is what I will be using. I will uninstall outlook completely as a program from my PC, as I do not wish to have this update, and it's more trouble and much more confusing and irritating, than helping and good. It will complicate work and how easy it was before, but that's just how it is, when updates are being forced upon people. It's a typical thing of big coperations to do this, so it dosen't surprise me, that some people who think they know it all, make something new, to shove down the users throat, instead of being able to choose ourselves.

Dear Natasja Hansen, Good day! Thank you for posting to Microsoft Community. We are glad to assist. As per your mentioned description about "The new update on OUTLOOK mail, is terrible". If you are using Outlook for office 365 kindly check with below steps check if it will make difference: kindly go to File --> Options- -> Advanced -->Uncheck Shows Apps in Outlook, then restart your outlook or close outlook and open it again. Or if it changes to new outlook kindly uncheck try the new Outlook make sure that is off. then restart outlook check if it will make any difference. If you want dark background, kindly go to File --> Office Account -->under office theme choose Black Also, Have you tried steps in this article, How to revert to an earlier version of Office (microsoft.com) ? There are 3 steps to revert to the previous version of office: Step 1: Set a reminder to enable automatic updates at a future date. Step 2: Install the previous version of Office: Check and download the version you want from Update history for Microsoft 365 Apps for enterprise (listed by date) Step 3: Disable automatic updates for Office. If you don't have above options, would you mind to kindly provide the screenshot of the outlook version, are you using? Kindly go to File-->Office Account. this will help us to guide you how you revert back to previous outlook. Please feel free to let me know if there are any updates or if I've got you wrong. I will keep assisting you based on the information you provide. We sincerely appreciate your patience and cooperation. Once again, we apologize for the inconvenience this issue has caused. Thanks for your understanding, patience and cooperation. Stay safe! Best regards, Inema | Microsoft Community Moderator

It is WORSE than awful, not to mention inexplicable! To wit: having to reset Select feature every d#@* time, having to jump through hoops to copy data to a mail.

Agreed. I decided to try it this morning and it is beyond horrible. I use it at work and now it looks like it was designed for Tik-Tokkers and influencers. Can we please keep the application functioning like a business tool and not a newfangled toy designed to appeal to kids? Creating a contact is embarrassingly bad now, the email view settings are ****. I have a Mac also and Outlook for Windows is even worse than Outlook for the Mac, which was not that great to begin with.

I just tried "new outlook" and its terrible! I am a Technology Consultant, former CTO in a variety of organizations, so I am not against change. I love what Microsoft generally does with their collaboration and productivity suite and embrace most of their changes. But this "New Outlook" I tried on April 26, 2023 is an abomination. Who is it for? Definitely not for power users. I welcome simplification and logical re-organization of the interface, but not removal of a lot of valuable functionality. This product is so terrible - I am at a loss where to even begin... Task Pane: it used to combine Clanedar, agenda, and Tasks. I could see everything at a glance. Now tasks are separated into a different tab you need to click on to view. Seriously? Bring them back, so they are always visible! Where did the QuickParts go? They are critical for speeding up repeating email content. Where did the QuickAccess toolbar go? Where is the ribbon customization capability? The new customization tool looks like a sad joke. Where did the custom flags and reminders go? How can I created an MS Teams meeting with a single click? etc etc... This a kids toy, not a productivity tool for professionals. Please do not force us to upgrade to this nonsense.

THIS IS THE WORST EVER. I am so beyond pissed. I can't even add fields to how I view emails in sent messages. Like it only shows who the message is from... me of course. How should THIS be an issue. It's so beyond basic. I can't sort by different categories because I can't add them... easily at least. I have to right click to do everything and then it's not what I want to do and nothing makes sense. This is TOTAL ****. Beyond ****.

The new update on OUTLOOK mail, is terrible

Anonymous

After researching how to get it back to how it looked, which was much more in my taste, much easier to navigate, had what I needed and nothing more, - I now see I can't get it back after it was updated.
I think i'm gonna completely disgard of this email, I liked how it looked on PC, it was dark, fast, easy to find things, now it's very complicated with a lot of options and tools i have no use for, and it's bright, with small buttons everywhere.

The browser version is alright, so that is what I will be using. I will uninstall outlook completely as a program from my PC, as I do not wish to have this update, and it's more trouble and much more confusing and irritating, than helping and good. It will complicate work and how easy it was before, but that's just how it is, when updates are being forced upon people.

It's a typical thing of big coperations to do this, so it dosen't surprise me, that some people who think they know it all, make something new, to shove down the users throat, instead of being able to choose ourselves.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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266 answers

Anonymous

2023-02-24T13:16:04+00:00
Dear Natasja Hansen,

Good day!

Thank you for posting to Microsoft Community. We are glad to assist.

As per your mentioned description about "The new update on OUTLOOK mail, is terrible". If you are using Outlook for office 365 kindly check with below steps check if it will make difference: kindly go to File-->Options-->Advanced-->Uncheck Shows Apps in Outlook, then restart your outlook or close outlook and open it again.

Or if it changes to new outlook kindly uncheck try the new Outlook make sure that is off. then restart outlook check if it will make any difference.

If you want dark background, kindly go to File-->Office Account-->under office theme choose Black

Also, Have you tried steps in this article, How to revert to an earlier version of Office (microsoft.com)? There are 3 steps to revert to the previous version of office:
- Step 1: Set a reminder to enable automatic updates at a future date.
- Step 2: Install the previous version of Office: Check and download the version you want from Update history for Microsoft 365 Apps for enterprise (listed by date)
- Step 3: Disable automatic updates for Office.
If you don't have above options, would you mind to kindly provide the screenshot of the outlook version, are you using? Kindly go to File-->Office Account. this will help us to guide you how you revert back to previous outlook.

Please feel free to let me know if there are any updates or if I've got you wrong. I will keep assisting you based on the information you provide. We sincerely appreciate your patience and cooperation.

Once again, we apologize for the inconvenience this issue has caused. Thanks for your understanding, patience and cooperation. Stay safe!

Best regards,

Inema | Microsoft Community Moderator
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Anonymous

2023-04-18T15:02:57+00:00

It is WORSE than awful, not to mention inexplicable! To wit: having to reset Select feature every d#@* time, having to jump through hoops to copy data to a mail.
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100+ people found this answer helpful.

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Anonymous

2023-04-20T13:42:25+00:00

Agreed. I decided to try it this morning and it is beyond horrible. I use it at work and now it looks like it was designed for Tik-Tokkers and influencers. Can we please keep the application functioning like a business tool and not a newfangled toy designed to appeal to kids? Creating a contact is embarrassingly bad now, the email view settings are ****. I have a Mac also and Outlook for Windows is even worse than Outlook for the Mac, which was not that great to begin with.
Was this answer helpful?

100+ people found this answer helpful.

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Anonymous

2023-04-30T17:56:11+00:00
I just tried "new outlook" and its terrible! I am a Technology Consultant, former CTO in a variety of organizations, so I am not against change. I love what Microsoft generally does with their collaboration and productivity suite and embrace most of their changes.

But this "New Outlook" I tried on April 26, 2023 is an abomination. Who is it for? Definitely not for power users. I welcome simplification and logical re-organization of the interface, but not removal of a lot of valuable functionality.

This product is so terrible - I am at a loss where to even begin...
- Task Pane: it used to combine Clanedar, agenda, and Tasks. I could see everything at a glance. Now tasks are separated into a different tab you need to click on to view. Seriously? Bring them back, so they are always visible!
- Where did the QuickParts go? They are critical for speeding up repeating email content.
- Where did the QuickAccess toolbar go?
- Where is the ribbon customization capability? The new customization tool looks like a sad joke.
- Where did the custom flags and reminders go?
- How can I created an MS Teams meeting with a single click?
- etc etc...
This a kids toy, not a productivity tool for professionals. Please do not force us to upgrade to this nonsense.
Was this answer helpful?

200+ people found this answer helpful.

0 comments No comments
Anonymous

2023-05-03T04:49:38+00:00

THIS IS THE WORST EVER. I am so beyond pissed. I can't even add fields to how I view emails in sent messages. Like it only shows who the message is from... me of course. How should THIS be an issue. It's so beyond basic. I can't sort by different categories because I can't add them... easily at least. I have to right click to do everything and then it's not what I want to do and nothing makes sense. This is TOTAL ****. Beyond ****.
Was this answer helpful?

100+ people found this answer helpful.

0 comments No comments