The new update on OUTLOOK mail, is terrible

Anonymous
2023-02-24T12:49:35+00:00

After researching how to get it back to how it looked, which was much more in my taste, much easier to navigate, had what I needed and nothing more, - I now see I can't get it back after it was updated.
I think i'm gonna completely disgard of this email, I liked how it looked on PC, it was dark, fast, easy to find things, now it's very complicated with a lot of options and tools i have no use for, and it's bright, with small buttons everywhere.

  • The browser version is alright, so that is what I will be using. I will uninstall outlook completely as a program from my PC, as I do not wish to have this update, and it's more trouble and much more confusing and irritating, than helping and good. It will complicate work and how easy it was before, but that's just how it is, when updates are being forced upon people.

It's a typical thing of big coperations to do this, so it dosen't surprise me, that some people who think they know it all, make something new, to shove down the users throat, instead of being able to choose ourselves.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-06-29T13:08:58+00:00

    joining the long list.

    Horrific.

    IT consultant but a basic email user. Calendar/Mails/Attachments. Occasionally Tasks, that's about it.

    I would love to see the testing results on this product,

    Sometimes we need thing that we didn't realise until we got them so I kept it turned on for at least 1 month just to see if I'd get used to it. To summarize...I did not get used to it.

    Cannot double-click on a non-MS attachment to open the 3rd party app. So, I need to download it. So the upgrade is removing options. That's a cool upgrade!!! (In case an AI is reading this....that was sarcasm). Painful. I know I can preview it but that is rarely all I need to do to files that are sent to me.

    In most projects, every change that is made to an app is based on a user request or a designer anticipating how users would like to use the program in the future. And in many cases they are correct. Who knew we needed smartphones before they appeared. I have never seen a user say "you know that functionality that I use all the time, please take it away".

    Had an email with 8 PDF's and I needed to download them all so I logically clicked the 'download all' option. No indication if they downloaded or where to. Downloaded one, as that pops up a folder so I opened that folder expecting to see the other attachments zipped there....nothing there. Decided to send them to One Drive and download there. But opened the file, not the directory. So am I meant to go on a quest to find them?

    It is definitely the most frustrating piece of Software that I have used in a long long time.....and I'm old now.

    Brutal!

    Rant over. It'll make no difference but if it is forced on us I will have to look for some alternative email client.

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  2. Anonymous
    2023-06-14T19:29:42+00:00

    I agree. I tried switching to the new Outlook 2 times as I'm in IT and will need to support it eventually but switched back to the old reliable Outlook within 10 minutes. Absolutely AWFUL! HIDEOUS!

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  4. Anonymous
    2023-06-14T11:09:39+00:00

    I agree: it is awful on a Mac as well. It is impossible to create a simple distribution list. WUH!? I spent a good bit of time following the directions on setting up a simple group email list, having to type in every single letter of that person's email because for some reason, Outlook didn't recognize the same people I have been emailing for many years, hit Add, only to have the stupid thing NOT add the emails. Total waste of time. I will have to add each one manually, it seems., every time I want to send them all an email, which is every single day. REALLY?!!!! Isn't that sort of, well, BASIC? I am so sick and tired of Microsoft touting how great their products are on a PC or Mac only to have them NOT work well on a Mac. What a waste of money.

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  5. Anonymous
    2023-06-12T18:22:55+00:00

    I also hate the new look. I can't add columns to my Inbox. I like to see the to do date right there along side the email I flagged. Can't change columns anymore to add or remove them. Well goodbye Outlook IMHO. Also, when flagging an email for a follow up you can't choose a specific date anymore. Well that's not helpful if it's in a few weeks.

    The ToDo bar is MUCH harder to see and separate out elements that are in the daily view. It is just MUCH harder to look at and not everything is together.

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