The new update on OUTLOOK mail, is terrible

The new outlook does not provide a means of backup, as it does not use the PST files. This one option will prevent 90% of busine

ss users from using this new product, as backups are critical to business operations.

I was brave and gave it a try for almost 2 months... And the conclusion is: It's awful!

• Trying to reply to grouped emails and trying to choose not the latest is an exercise of patient.
• It's really easy to miss an email and hard to find old emails.
• You can't drag and drop documents from emails, which is a major issue for me since I do receive documents all the time and what was a simple task before, now requires multiple steps.
• Apparently the working hours in the calendar don't take into account daylight savings and in my case it's shifted by an hour. You can force it by changing the start/end time, but this will affect other people trying to book a meeting with you.
• Previewing documents takes forever (1 or 2 minutes) and since you can't drag and drop, you need to download the document, open your download folder and open it...

There are many other issues, but the ones above are deal breakers for me and was not created for professionals that use emails regurly.

I agree! The new Outlook is making me consider Gmail.

100% agree, taking away features that we have like recalling an email is such a bad idea.

Please do not roll this out. Everything about his new look Outlook is horrible. It messed up my signature as well and I can't even quickly fix it as it keeps wanting to add extra line spacing.

When corporations arrogantly think that customers will step in line and follow no matter what direction they take, they sometimes go too far and lose portions of their customer base or give rise to a competitor that fills in the gaps where the need is not being met.

By taking away features and offering nothing for the consumer but more complex and rigid methods of communicating in a business setting they are doing just that. This update is nothing but a means for them to simplify their code base among different OSes. This helps Microsoft hire less skilled coders, pay less, and just keep up with one code base for easier coding and updates. It does nothing beneficial for consumers but tie their hands or remove features they ahve come to depend on with no positive trade off other than over simplifying the program.

What Microsoft fails to realize is that if their customer base wanted a web based simplified version they would just use the browser version of outlook 365. IT Departments will not just fall in line if the tool becomes more difficult to support, violates some compliance rules or "breaks" internal workflows to the point where productivity takes a hit. They will give credence to a competitor that could come out with a clone or alternative that is more compatible with what Business Communication workflows expect.

Microsoft could offer this as an alternative or "Outlook Lite" for people who have the fast food mentality (my way right away) and the attention span of a gold fish, BUT if they replace their flagship Business Communication Tool with this "OMGLOOKATMYMOMSBUTTSHAKINONTIKTOK!!!!" web tool for people who need three buttons or less, icons, and form a complex thought that cannot be expressed in 3 emojjis and a bad picture of what they ate for lunch, then I think their quarterly earnings will shock them immensely.

This update is Microsoft's Bud Light moment.

Now are they going to double down and scream "Hold my beer!"

Or are they going to wise up and see that this move may not all be candy and rainbows like their marketing department will make it out to be.

If they go for it I think Short Selling their stock might make a little side money.