How to stop Outlook from changing the justification of text from left aligned to fully justified.

Anonymous
2023-04-13T02:02:04+00:00

Almost all email newsletters that come to Outlook are shown with fully justified text with words auto-hyphenated at line breaks when the email is NOT sent that way from the sender. I've seen this from at least three different external senders.

How do we stop Outlook from changing the line justification of incoming emails so they are shown as they are intended by the sender?

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2024-04-10T19:17:31+00:00

Hi all,

The new Typography features are now available in production. The next step is that the feature is now being enabled by default starting with Current Channel Version 2403 (Build 17410.20000).

Since the initial release the team added controls to manage this feature in the client, Typography improvements in Word and Outlook for Windows (microsoft365.com).

Note:

  • Since this thread is old it may get locked again. If you need further help, please post a new thread.
  • There will be a new Typography article for Production shortly on https://support.microsoft.com/ 

In Outlook:

  1. The new typography features are enabled in the Reading Pane. Default values are “on” for Beta Chanel and “on” for Production starting with Channel Version 2403 (Build 17410.20000).
  2. To show the Reading Pane, click View > Reading Pane > Right or Bottom.
  3. To turn off these features in Outlook Desktop, click File > Options > Mail > Editor Options > Advanced > Reading mode, and then clear the Advanced Typography in Reading Mode checkbox.
  4. To turn off only Use Smart Justification or Use Hyphenationindividually, clear the corresponding check box.
  5. The sender can disable the features for the emails they create, and those settings will not be overwritten by settings on recipient's computer.

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Anonymous
2024-09-23T00:57:45+00:00

... Outlook now fully justifies and over-hyphenates for all email, including HTML email (sent from Mailchimp or other mass email services). The Outlook client does this at the recipient display level, and there doesn't seem to be any easy way to turn it off. Those settings might work for Outlook to Outlook, in which case, there might be an email level override that somebody can work out.

Hmm ... I haven't seen that.

It might depend very much on one's computer environment and Outlook type and version.

I'm using the MS 365 desktop (not the 'New') Outlook on Windows 11, currently at Version 2408 (Build 17928.20156). What are you using?

My advanced typography settings in File > Options > Mail > Editor Options > Advanced are "Use Advanced Typography" is OFF, and "Disable Advanced Typography for outgoing mail" is also OFF.

None of my email correspondents sees any of my messages in Advanced Typography format, regardless of the email client either of us is using. Example client apps used by my correspondents include Thunderbird, Mac Mail, Outlook for Mac and Windows, various Android and iOS mail apps, and probably some webmail apps. Some have MS 365 (personal or business) mailboxes, and others use gmail or various other types of mail service.

When I send messages from my MS 365 outlook.com account via an Android app (Aqua Mail), those messages aren't being reformatted, either.

I don't see any received messages in Advanced Typography format, either in Outlook or in other clients such as that Android client app.

So ... with "Use Advanced Typography" turned off in desktop Outlook, my messages aren't being reformatted on sending, whether or not I also turn on "Disable Advanced Typography for outgoing mail".

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  1. Anonymous
    2023-07-17T19:45:51+00:00

    Yiannis,

    Since you are on Version 2307 then you must be on Current Channel Preview or Beta Channels. Those channels have In App support. Can you please submit an In App ticket (Help, Contact Support). The Outlook In App Team has a bug logged for this but we had not seen any tickets on it for a long time so the bug is not currently actionable. If you and others can submit In App tickets that will help get it back in priority for investigation.

    @David, if you have a support case on this issue then the engineer should be able to add your case and specifics to the bug. If the engineer needs help locating the bug you can ask them to follow up with me (gbratton).

    @Robert, please see if you can submit an In App ticket (Help, Contact Support). If you only get help links, then you don't have In App support. If you want to pursue it, I can contact you via forum moderation and see if I can add your account with In App support.

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  2. Anonymous
    2023-07-17T22:39:33+00:00

    I can't submit an in-app request for support, but will confirm that the problem is back again.

    Outlook displays all received and sent messages fully justified when they're not, as was reported in May 2023 and fixed (for me) by Outlook 2304 (build 16327.20214 Click-to-Run).

    I noticed it again a few days ago in 2306 (Build 16529.20154 Click-to-Run), and Outlook has since updated to 2306 (Build 16529.20182 Click-to-Run) but the symptoms haven't changed.

    The symptoms are that all sent and received messages are displayed fully justified in the viewing pane and when opened for reading, regardless of the actual text justification of the message.

    All messages display correctly when quoted in a Reply or Forward in Outlook or when opened for editing in Outlook. In other email clients including Outlook Live, Android Aqua Mail, and Windows Mail, they display correctly on viewing.

    I submitted in-app Feedback "Report a problem" about this today.

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  3. Anonymous
    2023-07-18T18:31:37+00:00

    I shared your request with the engineer working on the issue, his name is Rodolfo.

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