How to stop Outlook from changing the justification of text from left aligned to fully justified.

Anonymous
2023-04-13T02:02:04+00:00

Almost all email newsletters that come to Outlook are shown with fully justified text with words auto-hyphenated at line breaks when the email is NOT sent that way from the sender. I've seen this from at least three different external senders.

How do we stop Outlook from changing the line justification of incoming emails so they are shown as they are intended by the sender?

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2024-04-10T19:17:31+00:00

Hi all,

The new Typography features are now available in production. The next step is that the feature is now being enabled by default starting with Current Channel Version 2403 (Build 17410.20000).

Since the initial release the team added controls to manage this feature in the client, Typography improvements in Word and Outlook for Windows (microsoft365.com).

Note:

  • Since this thread is old it may get locked again. If you need further help, please post a new thread.
  • There will be a new Typography article for Production shortly on https://support.microsoft.com/ 

In Outlook:

  1. The new typography features are enabled in the Reading Pane. Default values are “on” for Beta Chanel and “on” for Production starting with Channel Version 2403 (Build 17410.20000).
  2. To show the Reading Pane, click View > Reading Pane > Right or Bottom.
  3. To turn off these features in Outlook Desktop, click File > Options > Mail > Editor Options > Advanced > Reading mode, and then clear the Advanced Typography in Reading Mode checkbox.
  4. To turn off only Use Smart Justification or Use Hyphenationindividually, clear the corresponding check box.
  5. The sender can disable the features for the emails they create, and those settings will not be overwritten by settings on recipient's computer.

Image

Was this answer helpful?

30+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2024-09-23T00:57:45+00:00

... Outlook now fully justifies and over-hyphenates for all email, including HTML email (sent from Mailchimp or other mass email services). The Outlook client does this at the recipient display level, and there doesn't seem to be any easy way to turn it off. Those settings might work for Outlook to Outlook, in which case, there might be an email level override that somebody can work out.

Hmm ... I haven't seen that.

It might depend very much on one's computer environment and Outlook type and version.

I'm using the MS 365 desktop (not the 'New') Outlook on Windows 11, currently at Version 2408 (Build 17928.20156). What are you using?

My advanced typography settings in File > Options > Mail > Editor Options > Advanced are "Use Advanced Typography" is OFF, and "Disable Advanced Typography for outgoing mail" is also OFF.

None of my email correspondents sees any of my messages in Advanced Typography format, regardless of the email client either of us is using. Example client apps used by my correspondents include Thunderbird, Mac Mail, Outlook for Mac and Windows, various Android and iOS mail apps, and probably some webmail apps. Some have MS 365 (personal or business) mailboxes, and others use gmail or various other types of mail service.

When I send messages from my MS 365 outlook.com account via an Android app (Aqua Mail), those messages aren't being reformatted, either.

I don't see any received messages in Advanced Typography format, either in Outlook or in other clients such as that Android client app.

So ... with "Use Advanced Typography" turned off in desktop Outlook, my messages aren't being reformatted on sending, whether or not I also turn on "Disable Advanced Typography for outgoing mail".

Was this answer helpful?

2 people found this answer helpful.
0 comments

122 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2023-04-18T18:54:04+00:00

    I don't know about Kellie's situation, but this started happening to me 1 - 2 weeks ago. In answer to your questions:

    • Yes, I can access the Web version of Outlook, and emails appear normal (left-justified) there.
    • I have confirmed that others in my organization are also seeing full justification.
    • We use an Exchange email account.
    • Sorry, don't know what this means: May I please confirm if this issue is with external user account only or internal users also experiencing same issue?
    • When sent, emails appear left-justified, but appear fully justified when viewed as part of in the reply.
    • Read as Plain Text is turned off.
    • Outlook version is Microsoft® Outlook® for Microsoft 365 MSO (Version 2303 Build 16.0.16227.20202) 64-bit

    Not only is this happening with new emails, but also with older emails that I know were left-justified.

    I started noticing it with newsletters that we send out of HubSpot, and now am seeing it in other emails not sent from HubSpot. HubSpot emails are formatted and appear left-justified, and I have also added HTML code <p style="text-align: left;"> but text is still fully justified.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2023-04-13T04:59:36+00:00

    Dear Kellie Raines,

    Good day!

    Thank you for posting to Microsoft Community. We are happy to assist you!

    As per the description you have shared, we understand that you have a concern with Outlook changing the justification of text from left aligned to fully justified.

    To better understand the issue and provide possible solution, we need more details from you, please kindly provide us the following information. Thank you.

    • May I please confirm if you can access your emails in Outlook on the web properly?
    • May I please confirm if this issue is with a particular user or for all user in your organization?
    • May I please confirm if you are using Exchange, IMAP or POP email account?
    • May I please confirm if this issue is with external user account only or internal users also experiencing same issue?
    • May I please confirm if the sent emails also experiencing same issue, or the issue is only with incoming emails? May I please confirm if Read as Plain Test option is enable in your Outlook? if yes, please kindly uncheck the Read all standard mail in plain text option in Trust center settings. To do this, Go to File --> Option -->Trust Center --> Trust Center Settings -->Email Security --> under Read as Plain Text, uncheck Read all standard mail in plain text check box --> OK --> OK. Then check if there is any difference. You can refer to the screenshot below.
    • May I please confirm if you start in safe mode, to see the difference? if you haven't check it yet, please kindly start outlook in safe mode and check if the issue still persists in safe mode. To start Outlook in safe mode Open Outlook in safe mode - Microsoft Support
    • If the issue still persists, please kindly provide us with the screenshot of your Outlook version details and the screenshot of the issue. To check your Outlook version details, you can refer to What version of Outlook do I have? - Microsoft Support

    Note: For security reason, please kindly remove personal and sensitive information from the screenshot.

    We look forward to your response. Kindly note that the above requested information is required for further analysis and troubleshooting of your situation. Your patience and cooperation are much appreciated.

    Thanks for your precious time.

    Have a nice day! 

    Sincerely,

    Libeamlak | Microsoft Community Moderator

    Was this answer helpful?

    0 comments