Outlook error "Something unexpected went wrong with this url"

Anonymous
2023-03-15T14:14:05+00:00

Hyper links wont open and I get the error message.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-03-15T15:38:53+00:00

    Dear Tony Alimenti,

    Good day.

    Thank you for posting in Microsoft Community.

    According to your description and error message "Something unexpected went wrong with this url", I understand that when you click on hyperlinks, it will go to web browser, if I am correct, before moving forward, I need to know below information to narrow down the situation.

    1. May I please know what browser you have setup as default?
    2. Also, I would like to know if you are changing default browser in Windows OS settings, are you getting any difference?

    Note: in this provided article, the settings options will be little different under Windows 10 / 11.

    Below is screenshot for reference:

    If I misunderstand anything wrong, please feel free to correct me with some brief information including with screenshot. I will be waiting for your response for above requested information for further analysis. Any brief information might be help us to understand particular situation.

    Thank you for your precious time and cooperation.

    Sincerely,
    Darpan

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  2. Anonymous
    2023-03-15T16:11:23+00:00

    I am using chrome and I changed default browser to chrome.

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  3. Anonymous
    2023-06-08T05:05:35+00:00

    were you able to fix yours? I am having the same issue.

    I have reinstalled Outlook (O365 apps) and using Chrome and change default browser to Chrome.

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  4. Anonymous
    2023-07-12T15:57:39+00:00

    Having same issue started this morning. Not sure if it's regarding a recent update for Windows or 365 that might have caused the problem.

    Tried a few options but WebDav hyperlinks that are created in an email are not accessible by the person receiving the email.

    Currently our sharepoint drives are setup using a WebDav sctipt that maps them as network drives.

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  5. Anonymous
    2023-07-12T20:30:25+00:00

    Seeing it here as well. It's not web URLs that are the issue, it's file path URLs.

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    30+ people found this answer helpful.
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