Outlook error "Something unexpected went wrong with this url"

I had the same problem.

I got solution for me in below way.

1. Open Internet Option by typing in search bar in taskbar.
2. Select Local Intranet.
3. click on sites
4. click on advance
5. Add the file server link or ip which you want to get open.
6. Once added the IP click close apply ok.
7. Now close outlook and open and try. hope this will solve your problem.

TO funny how do you have 400 users do that fix. Most user know there way around TikTok and there phones better than there work machines.

The fix can be deployed via Group Policy

GPO: User Configuration

Policy: \Windows Components\Internet Explorer\Internet Control Panel\Security Page\Site to Zone Assignment List

Registry keys can also be prepared and distributed.

I used the fix below and that seems to work

We have a problem with the hyperlink file path, not the URL website.

We can't open the file path in Outlook and face this popup.

Dear Tony Alimenti,

Good day.

Thank you for posting in Microsoft Community.

According to your description and error message "Something unexpected went wrong with this url", I understand that when you click on hyperlinks, it will go to web browser, if I am correct, before moving forward, I need to know below information to narrow down the situation.

1. May I please know what browser you have setup as default?
2. Also, I would like to know if you are changing default browser in Windows OS settings, are you getting any difference?

Note: in this provided article, the settings options will be little different under Windows 10 / 11.

Below is screenshot for reference:

If I misunderstand anything wrong, please feel free to correct me with some brief information including with screenshot. I will be waiting for your response for above requested information for further analysis. Any brief information might be help us to understand particular situation.

Thank you for your precious time and cooperation.

Sincerely,
Darpan