Outlook error "Something unexpected went wrong with this url"

Anonymous
2023-03-15T14:14:05+00:00

Hyper links wont open and I get the error message.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

92 answers

Sort by: Most helpful
  1. Anonymous
    2023-07-18T04:26:19+00:00

    I found the same issue but i can fix it now.

    Please try solution as below.

    > go to Control Panel >> Internet Option >> add URL, UNC, FQDN path that you want to allow

    > Adjust the scale down and select Enable Protected mode

    Hope will help to fix your problem

    Was this answer helpful?

    50+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-07-13T14:20:00+00:00

    Seeing the same error, this appears to be across several different versions of Microsoft 365, so I'm suspecting something in the most recent patch Tuesday updates for Windows 10, all reports of the issue started yesterday after users starting rebooting following the patch Tuesday windows updates.

    We are seeing this on Builds:

    • 16501.20196 - 2305
    • 16529.20154 - 2306

    For file URL's which has me specifically suspecting Windows and not a particular office build or update, since these are older stable builds.

    I have further traced the issue with users on our side and found that file links with an FDQN (raise the
    error)

    Image

    Those with just a host name raise a security warning first then work.

    NOT working (FQDN within link)

    \filestore.domain.ca\docs\docsample.pdf

    file://filestore.domain.ca/docs/docsample.pdf

    Working (Host name only within link)

    \filestore\docs\docsample.pdf

    file://filestore/docs/docsample.pdf

    Also for working links with the Host name only not FQDN the following dialog is raised on a trusted domain that was not raised previously when clicked.

    Image

    Was this answer helpful?

    40+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-07-12T20:30:25+00:00

    Seeing it here as well. It's not web URLs that are the issue, it's file path URLs.

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-07-17T03:22:37+00:00

    Grrr... same issue here.

    file:///\servername.domain.local\filepath => doesn't work

    file:///\servername\filepath => works

    It seems that FQDN is now broken in Outlook / File Explorer :(

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-07-13T07:14:21+00:00

    looks like its users that are on version 2305

    Image

    we get the notification below :

    Image

    if you try the new version of outlook, you get a security pop up

    Image

    we have a cpl of users not updated and they are ok

    and i don't think there is a way to roll back the office install version

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments