Our users are unable to use the Outlook To Do app in the Outlook desktop client.

Anonymous
2023-02-10T15:57:32+00:00

It gives the error "There was a problem connecting to this app". Just doing a quick Google search it looks like a widespread problem. I have a ticket open with MS but no answers yet.

It does work in the Outlook online app.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-05-10T13:50:49+00:00

    What permissions do you have on your PC?

    I've just noticed that when I switch to my admin account it works fine too, but I can't explain why.

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  2. Anonymous
    2023-05-10T14:01:54+00:00

    I don't have admin permissions with this account.

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  3. Anonymous
    2023-05-10T14:16:32+00:00

    It's really so confusing, I don't understand anything anymore.

    Thank you for the information. If I may ask, what type of user do you have?

    Cloud only, AD synced or hybrid mailbox?

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  4. Anonymous
    2023-05-10T14:27:33+00:00

    AD sync'd.

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  5. Anonymous
    2023-05-24T15:20:06+00:00

    Anyone have any updates on this? Keen to get it working given the feature is "there" in the navigation bar.

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