Our users are unable to use the Outlook To Do app in the Outlook desktop client.

Anonymous
2023-02-10T15:57:32+00:00

It gives the error "There was a problem connecting to this app". Just doing a quick Google search it looks like a widespread problem. I have a ticket open with MS but no answers yet.

It does work in the Outlook online app.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

54 answers

Sort by: Newest
  1. Anonymous
    2023-05-03T20:01:48+00:00

    same version but getting this.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-05-03T19:34:18+00:00

    Still good here with this version of Outlook.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-05-03T19:27:02+00:00

    this seems to have reverted back as i've just had this happen on the latest version, anyone else?

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-03-09T15:10:28+00:00

    Glad to help.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-03-09T15:03:37+00:00

    Thanks for that info! That lead me straight to what I needed to see. The release notes for the current Preview release of Office confirms the fix. I've installed this on several machines and can confirm that it's fixed. With this preview coming out at the beginning of this month then I do bet it will be included in the April release.

    Release Notes Current Channel (Preview) - Office release notes | Microsoft Learn

    Version 2303: March 06

    Version 2303 (Build 16227.20048)

    "We fixed an issue that caused users in Government Community Cloud tenants to be unable to launch To-Do in Outlook."

    Was this answer helpful?

    0 comments No comments