Outlook inbox not displaying all emails received.

Anonymous
2023-05-05T01:10:29+00:00

Please help, Outlook inbox is not displaying all emails received.

Missing emails do not appear in focus, other, or junk inboxes.

Inbox is not full, all filters are reset.

Missing emails can only be seen when using the search bar.

This issue occurs on phone and laptop, even after reinstallation of Outlook.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-07-31T16:52:22+00:00

    I am seeing the same problem. Any answers from Microsoft?

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    5 people found this answer helpful.
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  2. Anonymous
    2023-07-31T17:42:10+00:00

    Figured out the problem. Click on Folder on top menu then click on Add To Favorites while Inbox is highlighted.

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    3 people found this answer helpful.
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  3. Anonymous
    2023-07-31T18:35:53+00:00

    The issue was eventually solved, my Outlook data files cache on my computer somehow created multiple copies of itself (shown below).

    The issue was resolved by going into Outlook account settings and disabling the use of cached data.

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    30+ people found this answer helpful.
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  4. Anonymous
    2023-08-09T01:50:53+00:00

    I had exactly the same problem with missing emails that showed up in a search. Unfortunately for all the above advice my problem was resolved by closing outlook and opening again.

    But also yes it had created a duplicate ost file

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    6 people found this answer helpful.
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  5. Anonymous
    2023-09-05T07:20:30+00:00

    This is a bug in Outlook - I regularly check my email, but not all messages appear. It even shows that there are unread emails, but they do not display in Outlook. If I check with the web version, they are there:

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    10 people found this answer helpful.
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