Outlook inbox not displaying all emails received.

Anonymous
2023-05-05T01:10:29+00:00

Please help, Outlook inbox is not displaying all emails received.

Missing emails do not appear in focus, other, or junk inboxes.

Inbox is not full, all filters are reset.

Missing emails can only be seen when using the search bar.

This issue occurs on phone and laptop, even after reinstallation of Outlook.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

92 answers

Sort by: Newest
  1. Anonymous
    2023-09-19T23:32:58+00:00

    I have no emails in my Outlook inbox since this PM. Please help me restore my emails.

    Diane

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-09-12T12:57:35+00:00

    So unfortunately I can't add a picture since I already did it. Everything was on outlook desktop. But like everyone else when I did a search it showed everything that I had received today but the "straight" inbox only showed e-mails up to 2 AM this morning. However the next item in the search window was a blank event something or other. Since it was blank and I had no idea what it was, I just deleted it to clean out my inbox. However, on the other outlook window I had open (inbox one) suddenly all the missing e-mails appeared. Hope this helps someone.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-09-05T07:20:30+00:00

    This is a bug in Outlook - I regularly check my email, but not all messages appear. It even shows that there are unread emails, but they do not display in Outlook. If I check with the web version, they are there:

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-08-09T01:50:53+00:00

    I had exactly the same problem with missing emails that showed up in a search. Unfortunately for all the above advice my problem was resolved by closing outlook and opening again.

    But also yes it had created a duplicate ost file

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-07-31T18:35:53+00:00

    The issue was eventually solved, my Outlook data files cache on my computer somehow created multiple copies of itself (shown below).

    The issue was resolved by going into Outlook account settings and disabling the use of cached data.

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments No comments