How to permanently prevent Outlook for Mac from switching to the new GUI?

Anonymous
2023-05-21T15:38:27+00:00

Outlook for Mac is periodically insisting on changing to the new Outlook for Mac experience. I do not want this. Period.

I have tried the New Outlook and reverted back to the current and much-preferred version, since the New Outlook does not suit my needs. Moreover, after an automatic restart into the New Outlook and having to revert, it is not returning to the state it was in. I do not want to use the New Outlook and I certainly don't want to fix all issues after reverting.

How can I permanently prevent Outlook for Mac from forcing me to use (and revert from) the New Outlook?

Can I set a preference so that it will not ambush me again in the future?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-09-15T16:53:59+00:00

    I have yet to see a response from a representative here that wasn't a deflection to "we need more information - what browser, what update version, what time of day, what direction was the wind blowing," so we can duplicate the isse. It's a simple question - WHY ARE YOU CHANGING OUR SETTINGS? Give us an answer for once. I have this issue too and don't appreciate microsoft "helping me" by changing all my outlook settings, including starting my day with all email in a different default font and italics. ****. I'm trying to run a business here, guys. SO ANNOYING!

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  2. Anonymous
    2023-09-15T22:42:41+00:00

    I AGREE with you 100%. It's frustrating and a time suck. I have tried it several times, and yet it won't import my contacts. I can't set up my groups how I want. I am ready to be done with Outlook and looking for better solutions.

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  3. Anonymous
    2023-09-26T17:50:50+00:00

    I really can't stand the "new" Outlook. I tried it and the main issue I was having is that it would hide any email older than 30 days and there was no way to change a setting to get all emails. I reverted back to Classic and yet it did not merge the emails received when trying the new version. A few days ago, as of September 20, 2023, it told me that I would be back into the new version upon my next start with no option to remain with Classic. Now I have lost all my emails from this month (September). It is impossible to talk to a real live person and they keep reverting back to these forums rather than actually helping someone to make the new version work properly. The emails lost are needed for work so this is unacceptable. It might be time to dump Outlook completely and go back to Mac Mail.

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  4. Anonymous
    2023-09-26T18:25:04+00:00

    Have you tried this command to stop it trying to switch you to new version again.
    You have to run it from a terminal session (can't remember where I found it)

    It does seem to stop the prompt / warning that next time you start it will the 'new outlook'

    defaults write com.microsoft.Outlook EnableNewOutlook -int 0

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  5. Anonymous
    2023-09-26T18:45:01+00:00

    Thanks for your reply but the conversion has already taken place and I cannot locate the option to switch back like I could before. If anyone has a solution to finding hidden emails or emails older than a month, I'd love to try anything.

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