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Outlook for Mac is periodically insisting on changing to the new Outlook for Mac experience. I do not want this. Period.
I have tried the New Outlook and reverted back to the current and much-preferred version, since the New Outlook does not suit my needs. Moreover, after an automatic restart into the New Outlook and having to revert, it is not returning to the state it was in. I do not want to use the New Outlook and I certainly don't want to fix all issues after reverting.
How can I permanently prevent Outlook for Mac from forcing me to use (and revert from) the New Outlook?
Can I set a preference so that it will not ambush me again in the future?
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Have you tried this command to stop it trying to switch you to new version again.
You have to run it from a terminal session (can't remember where I found it)
It does seem to stop the prompt / warning that next time you start it will the 'new outlook'
defaults write com.microsoft.Outlook EnableNewOutlook -int 0
I really can't stand the "new" Outlook. I tried it and the main issue I was having is that it would hide any email older than 30 days and there was no way to change a setting to get all emails. I reverted back to Classic and yet it did not merge the emails received when trying the new version. A few days ago, as of September 20, 2023, it told me that I would be back into the new version upon my next start with no option to remain with Classic. Now I have lost all my emails from this month (September). It is impossible to talk to a real live person and they keep reverting back to these forums rather than actually helping someone to make the new version work properly. The emails lost are needed for work so this is unacceptable. It might be time to dump Outlook completely and go back to Mac Mail.
I AGREE with you 100%. It's frustrating and a time suck. I have tried it several times, and yet it won't import my contacts. I can't set up my groups how I want. I am ready to be done with Outlook and looking for better solutions.
I have yet to see a response from a representative here that wasn't a deflection to "we need more information - what browser, what update version, what time of day, what direction was the wind blowing," so we can duplicate the isse. It's a simple question - WHY ARE YOU CHANGING OUR SETTINGS? Give us an answer for once. I have this issue too and don't appreciate microsoft "helping me" by changing all my outlook settings, including starting my day with all email in a different default font and italics. ****. I'm trying to run a business here, guys. SO ANNOYING!
This week, I had to (again!) reset this nonsense push towards what is an inferior product, on two systems.
Some users don't really have a choice of switching to another platform and are otherwise happily using Outlook for Mac. But NOT the "new" version. Our environment has two newly added macOS systems running Outlook for Mac. It has become a support resource drain, with users complaining about the automatic switch and loss of data and functionality.
Upon switching back to the trusted and normal functioning version, mail flows in, items are again visible, and all functionality that people rely on is back as it was before. It's not just a burden to individual users, it's also a major drag for those who are called upon because they are technically more literate and feel comfortable with using Terminal to repair things.
Microsoft needs to understand that this practice of forcing people into using an inferior product is highly disruptive. They should allow users to set a preference to switch off the New Outlook experience indefinitely.
The current, trusted, "legacy" Outlook must not be dumbed down!
Business users rely on its functionality!
We expect stability and reliability!
Stop this nonsense product development!