Hi Stacy3581,
Thanks for your patience. I have notice that you are using version 2202 Build 14931.20120. Please update to Current Channel 2202 Build 14931.20132 to see if there any improvement.
If the issue still happen, you may use the workaround revert to earlier workable version if it is acceptable for you. Here is the article which has detailed steps listed: How to revert to an earlier version of Office
Note: If your organization IT team/Office 365 admin manage Office deployment please contact them for revert to earlier version.
In the meantime, we will do some research on our side to see if we can find any relevant information about the issue. Once we get any update, we will get back to you.
Regarding this point, we would truly appreciate your kind understanding.
Best regards,
Shyamal