Outlook showing "from" field when replying to an email addressed or cc'd to me

Anonymous
2023-01-25T18:12:45+00:00

Very recently, don't know the exact date, when replying to an email, addressed to me or I'm cc'd, Outlook shows the "from" field (with my email address, no other account).

I have one email account, I cannot find a solution to stop this from appearing, it doesn't impact anything, just it never used to show it, now it does.

It doesn't appear if I create a new email (wouldn't expect it to, as I only have one account), It also doesn't appear If I reply to an email that doesn't name me but am part of a mail group.

Anyone else have this "issue", a workaround or is there a fix?

Microsoft® Outlook® for Microsoft 365 MSO (Version 2212 Build 16.0.15928.20196) 64-bit

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

66 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-02-16T21:11:10+00:00

    I can confirm this began with 2212. Users still on 2211 do not have this problem.

    The application seem to ignore the HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences*ShowFrom* key value.

    New messages do not have this problem, only Replies and Forwards except when done from the Sent Items folder.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2023-02-16T21:40:38+00:00

    I can confirm this began with 2212. Users still on 2211 do not have this problem.

    The application seem to ignore the HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences*ShowFrom* key value.

    New messages do not have this problem, only Replies and Forwards except when done from the Sent Items folder.

    Thanks for confirmation, I'll wait with bated breath for the next update...

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments
  3. Anonymous
    2023-02-21T21:15:48+00:00

    Please let us know when this is fixed. It's annoying.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  4. Anonymous
    2023-02-23T07:17:24+00:00

    Please let us know when it will fixed

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2023-03-06T13:45:25+00:00

    I can confirm this began with 2212. Users still on 2211 do not have this problem.

    The application seem to ignore the HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences*ShowFrom* key value.

    New messages do not have this problem, only Replies and Forwards except when done from the Sent Items folder.

    I have the same problem as well.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments