Group emails have stopped sending

Anonymous
2022-06-27T15:36:52+00:00

I have had a hotmail account for years , 2 years ago I created a 2nd hotmail account to use for my choir. Within this I made a group so that I could email all 34 members in one go.

This has worked fine until Friday when they are sending and come back saying “the recipients email system isn’t accepting messages now. Please try resending your message later or contact the receipient direct” further down it shows Remote server returned 421 4.3.2 Service not available.

I have tried sending from the choir email and my own and it doesn’t work. I can send emails to individual members and get replies and if I put all members in individually it will send to all 34 at once .Have tried deleting group and making a new one and it still won’t go……any ideas please

Outlook | Web | Outlook.com | Contacts

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Anonymous
2022-06-27T18:39:29+00:00

Hello Sue,

I'm Diane, an Office Apps & Services MVP specializing in Outlook, and I’m happy to help you today.

It's a temperory problems with groups -

https://portal.office.com/ServiceStatus

Title: Users may be unable to send email to Outlook.com groups

User Impact: Users may be unable to send email to Outlook.com groups.

More info: Users that encounter this problem receive an error stating there was a delivery failure to the recipient.

Current status: We're reviewing available service telemetry and user-provided data to assess the cause of this problem and how we'll resolve it.

Next update by: Monday, June 27, 2022, at 6:30 PM UTC

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  1. Anonymous
    2022-07-29T05:03:38+00:00

    That´s exactly what happens to me since some time ago. I have several groups and randomly 1 or 2 stop working for days, then work again but fail another. I cannot see contacts inside the group. It is really annoying.

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  2. Anonymous
    2022-07-28T06:25:08+00:00

    Alternativs to Outlook Groups

    I'm nearing the point of giving up on Outlook Groups. I am the admin for a really small group of the Committee managing our apatment building (8 people, including me) plus a coupld of trusted senders. We essentially use it as a simple multi-sender email distribution list, and has worked well up until a few weeks ago. Now we have one problem after another, with bounces messages, obscure error messages etc. I've just about had enough.

    What are the best alterantives (free or low cost)?

    I'd like it to fucntion as follows:

    • Members (set up by me): Receive all emails sent through the list. Can send to all members by sending an email to a single address ( e.g. ******@ourmailsystem.com)

    Non-members: can send to all members via the single address ******@ourmailsystem.com. Do not receive messages sent through the list.

    In other words, there are no 'trusted senders' - everyone is a trusted sender

    I realise that there may be spam concerns with this, but the address would not be publicised anywhere so I don't think it woule be a problem.

    If this 'open' sender option is not available in commercially run groups (as it isn't in Outlook Groups) then ther 'trusted senders' option would be a fallback.

    Note: even though I have used the example domain "ourmailsystem.com" I don't mean to suggest that we would necessarily use a custom domain - the preference is for a pre-existing system and domain, as per some of the examples below.

    Initial ideas:

    Groups.io - setup/admin looks quite lcomples, and I don't t think the Admin can add members directly in the free version

    Groups.google.com

    Gmail.com with 8 simultenaeous forwarding 'rules' directing to the 8 members

    Custom domain: we do actually have a custom domain (the building name) but we don't have a website yet or the time to commission the creation of one (not a priority hen there are other major maintenance projects going on). But I am interested to know there is a relatively simple and easy way to set up a mail distribution list without it costing too much in hosting etc and taking too much time. As mentioned above, intuitively I feel that a pre-existing mail system would be better. Come back, Yahoo Groups!

    All thougts and suggestions welcome.

    Thanks
    Paul

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  3. Anonymous
    2022-07-28T00:40:51+00:00

    I’m starting to think the best way forward is gmail. This has become ridiculous.

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  4. Anonymous
    2022-07-28T00:32:58+00:00

    Hello

    After not working for a number weeks, our little group mailing list sotarted working again... and then, about a week ago (I think) it stopped again.

    The address I am sending to is in the format: <GroupName>@groups.outlook.com

    My email address is registered as being a member of the group, but when I send a test message I get a "postmaster" bounceback with the text shown below.

    What on earth is this about?

    Our group has only 8 members, plus two trusted senders. All members are using standard email addresses, domains (GMail, Hotmail, Yahoo etc.) The two trusted senders are using a company domain, but they are not recipients of messages via this group, so I don't think that can be the cause.

    Any ideas or suggestions gratefully received.


    Delivery has failed to these recipients or groups:

    mts<*****>@mts.outlook.comYour message couldn't be delivered. The Domain Name System (DNS) reported that the recipient's domain does not exist.

    Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their domain isn't properly registered at their domain registrar. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

    For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

    Note: ***** represents a five-digit number, removed for security

    There is also some diagnostic info further on in the postmaster bounceback message:

    Diagnostic information for administrators:

    Generating server: TYZPR01MB4784.apcprd01.prod.exchangelabs.com

    mts<*****>@mts.outlook.com
    Remote Server returned '550 5.4.310 DNS domain mts.outlook.com does not exist [Message=InfoDomainNonexistent] [LastAttemptedServerName=mts.outlook.com] [PSAAPC01FT007.eop-APC01.prod.protection.outlook.com]'

    I

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