Group emails have stopped sending

Anonymous
2022-06-27T15:36:52+00:00

I have had a hotmail account for years , 2 years ago I created a 2nd hotmail account to use for my choir. Within this I made a group so that I could email all 34 members in one go.

This has worked fine until Friday when they are sending and come back saying “the recipients email system isn’t accepting messages now. Please try resending your message later or contact the receipient direct” further down it shows Remote server returned 421 4.3.2 Service not available.

I have tried sending from the choir email and my own and it doesn’t work. I can send emails to individual members and get replies and if I put all members in individually it will send to all 34 at once .Have tried deleting group and making a new one and it still won’t go……any ideas please

Outlook | Web | Outlook.com | Contacts

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Anonymous
2022-06-27T18:39:29+00:00

Hello Sue,

I'm Diane, an Office Apps & Services MVP specializing in Outlook, and I’m happy to help you today.

It's a temperory problems with groups -

https://portal.office.com/ServiceStatus

Title: Users may be unable to send email to Outlook.com groups

User Impact: Users may be unable to send email to Outlook.com groups.

More info: Users that encounter this problem receive an error stating there was a delivery failure to the recipient.

Current status: We're reviewing available service telemetry and user-provided data to assess the cause of this problem and how we'll resolve it.

Next update by: Monday, June 27, 2022, at 6:30 PM UTC

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  1. Anonymous
    2022-06-29T19:09:37+00:00

    Same problem here....Most inconvenient

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  2. Anonymous
    2022-06-29T11:31:44+00:00

    I am having the same problem which is causing many issues regarding keeping various club members informed of events.

    Please can you provide an update on actions you are taking to resolve this issue?

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  3. Anonymous
    2022-06-28T09:37:11+00:00

    I am having the same problem. All my outlook groups have stopped working this week. Whenever, I try to send an email to an outlook group I receive the error message below. Do you know when this may be fixed please? Is there anything we can do to resolve it?

    Delivery has failed to these recipients or groups:

    <NAME OF EMAIL GROUP> (EMAIL GROUP)
    The recipient's email system isn't accepting messages now. Please try resending your message later or contact the recipient directly.

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    3 people found this answer helpful.
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  4. Anonymous
    2022-06-28T16:52:34+00:00

    Could we get an update on this issue?

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    2 people found this answer helpful.
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