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I have switched to using the NEW Outlook for Windows. Everything was fine until I tried to reorganize my folders. I want to put them in specific order but when I try to move them I cannot move main folders to a new main position. It will only let me put them into another main folder. I have an order with main folders, sub folders, and sub sub folders, etc. When I switched to the NEW Outlook it alphabetized my folders which put them out of my order. I went to drag them into their proper place but it will only let me put them into other main folders. I cannot seem to figure out how to put main folders in between other main folders. It used to show a little gray box when I was about to insert a folder into another folder and a line when I was going to drag it in between other folders. Now it is only the little box that makes it go into the other folder.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Just switched today and noticed the same issue, surprised it is not yet resolved after almost a year since the issue was first raised.
It is WILD that this is still an issue a year later. Dragging folders around should not be an advanced feature. I reverted to the old Outlook and am not stoked about it. Going to look for another email client :(
Seems all you can do is show favourites then add the folders as a favourite - you can then order as you please. Ruins the asthetic, though.
I have the same issue... There are definitely pros and cons of the new and old, but not being able to organize the folders the way I want is a big inconvenience. Alphabetical is nice, but I like to arrange my folders based on importance... This is making me switch back to the old version..
I tried to switch today to New Outlook but I reverted back to the classic version for this very same reason. Not being able to rearrange my folders in the way I want impacts my productivity. Please add this functionality to New Outlook.