I am having trouble reorganizing my folders in the NEW Outlook Preview for Windows

Microsoft has completely dropped the ball on this. Whatever they have done to Outlook now means that it's impossible to alphabetise folders in outlook and they have known about this for probably two years and done nothing. If you add a new folder and try to alphabetise it, it simply becomes a sub-folder of the one above. Microsoft is showing utter disrespect for their customers by not fixing this problem that they have created. We pay enough for Windows 365 and we are simply not getting a service. Microsoft fix the problem now!

Hi Stone. J,

Thank you for trying to help!

However, we don't want to keep adding folders to Favourites just to sort. Favourites is for you to choose which folders you want to have quick access.

We are talking about sorting the folders that are NOT in Favourites.

We simply want to be able to sort all our folders the way we want. Just the way it has been for the past 25 years or more, until this new Outlook was introduced. We aren't asking for any new feature, we are asking to have an exisiting feature back.

If you go to Favourites folder at the top, you can right-click and select 'Add to Favourites', then type in the folder you want at the top

Y'all- Nearly a year after this question was posed, I seem to have *SORT OF* figured out a work around for this.

Now, by no means is it perfect, and I guarantee it may cause some havoc for some, as the clarity of which sub-folder you're dropping into isn't the best, BUT:

What I've figured out is that if you CTRL+ Left Click on the folder you WANT to move (let's call this one "Receipts") you can then easily drag it into any of your other folders - be they primary folders (Inbox, CEO Office, CFO Office, IT, Etc) or sub folders (in this example, moving "Receipts" into the subfolder "Invoices", which might be a subfolder of "Finance").

It's not always foolproof though- What I'm finding is that sometimes in moving one subfolder into another more primary (or main) folder, others accidentally become sub-folders. This forces me to temporarily move them out, then back in- so a little time consuming, but this is the best thing I've found that works thus far.

I should note too, that there is a "move" option when you click the three dots next to each folder (under the same function as if you were to rename the folder)- but I haven't found that to be useful or functional at all.

Hope this helps someone. Hope this makes sense!

I hate to say it, but I started arranging folders using A, AA, AAA, #, $ to put them where I wanted them as I also used the feature to move folders in the previous Outlook.

Jules