Cannot enter recipient email addresses in Outlook on Mac. Any help?

Anonymous

Since today, when I try to compose an email it will let me type in both the subject and body fields (as normal) but not in the 'To' field to enter the recipient's email address.

I click on the 'To' bit and nothing happens. I hover the cursor over it and try to type - nothing happens. I'm blocked out from entering any email addresses.

It means I cannot send any new emails from my account via my desktop. Seems to be just fine from my phone.

It's bizarre and frustrating and I can't find anything about it online.

Desktop is an older iMac using Safari. Never had a problem before.

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124 answers

Anonymous

2023-05-10T14:39:08+00:00

I'm having the exact same problem. It's really annoying!
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Anonymous

2023-05-10T15:22:42+00:00

Microsoft, where you at?
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Anonymous

2023-05-10T15:30:29+00:00

I'm afraid I'm running out of ideas. Let's ask other advisors and Teams users for suggestions that might help you.

They would be able to reply to this thread and share their comments.

Your patience will be greatly appreciated.
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Anonymous

2023-05-10T15:36:43+00:00

I'm having same issue!!!!
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Anonymous

2023-05-10T16:25:21+00:00

I just tried the suggestion to "Open in another window" using the icon at the top right. After sending just one email this way - Outlook is performing normally again. I also did all of the clearing of my cache, history etc that was suggested first.

Hope this helps,
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