Cannot enter recipient email addresses in Outlook on Mac. Any help?

Anonymous
2023-05-08T13:27:12+00:00

Since today, when I try to compose an email it will let me type in both the subject and body fields (as normal) but not in the 'To' field to enter the recipient's email address.

I click on the 'To' bit and nothing happens. I hover the cursor over it and try to type - nothing happens. I'm blocked out from entering any email addresses.

It means I cannot send any new emails from my account via my desktop. Seems to be just fine from my phone.

It's bizarre and frustrating and I can't find anything about it online.

Desktop is an older iMac using Safari. Never had a problem before.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-05-19T20:55:04+00:00

    Same issue here. It just started in the last week or so, which makes me think something has changed in the software. I far prefer Safari, so switching to Firefox or Chrome is not a satisfactory work-around. Yes, I can insert the address if I open in a new window, but why does Microsoft make it necessary to add an additional step just to send a simple email? Not efficient for work flow.

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  2. Anonymous
    2023-05-18T11:41:01+00:00

    Lol.. use another browser because microsoft sucks..

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  3. Anonymous
    2023-05-17T17:04:44+00:00

    Also, there is no reason that MacBook Pro users have to be forced to switch to Chrome OR be forced to use valuable time to scroll through a long contact list to locate an email address..

    I want to be able to start typing an email address in the TO field and have it pop up almost immediately like it used to,

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  4. Anonymous
    2023-05-17T17:01:47+00:00

    IS this an attempt to make all MacBook Pro users switch to Chrome? I don't want to and should have a choice to keep my preferred settings.

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  5. Anonymous
    2023-05-17T16:59:43+00:00

    It did not work -- I still can't type anything in the To field on my MacBook Pro.

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