This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Since today, when I try to compose an email it will let me type in both the subject and body fields (as normal) but not in the 'To' field to enter the recipient's email address.
I click on the 'To' bit and nothing happens. I hover the cursor over it and try to type - nothing happens. I'm blocked out from entering any email addresses.
It means I cannot send any new emails from my account via my desktop. Seems to be just fine from my phone.
It's bizarre and frustrating and I can't find anything about it online.
Desktop is an older iMac using Safari. Never had a problem before.
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
As of today, 4,700 views and 230 people have registered as having the same problem yet no word from Microsoft.
Microsoft, will you be providing any advice or assistance whatsoever?
Sadly, I am not Microsoft. The 'fix' I posted was a more fully explained version of a response from another community member. I have no idea whether Microsoft monitors - and responds to - our posts.
Best wishes to all, Ann
Hi
Do you work for Microsoft?
I appreciate your efforts to try to help but am disappointed there’s been no official response here from Microsoft.
Thanks so much!
Thanks. But, I too do not want to have to do an additional step.
Also, if I answer to an email that comes in to me, there is no difference, I read the email, hit reply, write my answer and send. So why, I wonder, did sending a message change.
Thanks again.