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Since today, when I try to compose an email it will let me type in both the subject and body fields (as normal) but not in the 'To' field to enter the recipient's email address.
I click on the 'To' bit and nothing happens. I hover the cursor over it and try to type - nothing happens. I'm blocked out from entering any email addresses.
It means I cannot send any new emails from my account via my desktop. Seems to be just fine from my phone.
It's bizarre and frustrating and I can't find anything about it online.
Desktop is an older iMac using Safari. Never had a problem before.
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'm having the same issue. But now, when I go to open in a new window, the new window is blank. I'm on Mac and Safari also - not compatible?
appreciated!, it worked very well. now I can add new recipient email address.
thank you
hussain
Hang on though, my laptop was a 2022 Christmas present (sadly from me to me): so new machines are as vulnerable to this as older ones!
you need to click on new mail first so that it creates an email like normal and then in the top right corner, you will see the little box to click on.
and then it will open a new email in a box where you can use it correctly.
Hi Mostafa,
I have same issue, i cant use my outlook email recipeient button active any more.
I am using Macbook air. 2012