Cannot enter recipient email addresses in Outlook on Mac. Any help?

Anonymous
2023-05-08T13:27:12+00:00

Since today, when I try to compose an email it will let me type in both the subject and body fields (as normal) but not in the 'To' field to enter the recipient's email address.

I click on the 'To' bit and nothing happens. I hover the cursor over it and try to type - nothing happens. I'm blocked out from entering any email addresses.

It means I cannot send any new emails from my account via my desktop. Seems to be just fine from my phone.

It's bizarre and frustrating and I can't find anything about it online.

Desktop is an older iMac using Safari. Never had a problem before.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-05-10T13:31:29+00:00

    Thanks so much! It works!

    Microsoft needs to clean up this bug. And I think Apple is also to blame by declaring the old iMacs obsolete. I can't run Microsoft Office updates anymore, and this is likely the underlying issue.

    Thanks again!

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  2. Anonymous
    2023-05-10T13:18:33+00:00

    Me too!

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  3. Anonymous
    2023-05-10T10:54:18+00:00

    So, I just found out that you can click on the little square in the top right for 'open in a new window'. From there you can enter everything in the fields as normal, it's just in a new window/tab.

    Seems the best workaround to date and maybe helpful to someone.

    Thank you so much. Life is bearable! Was so frustrating. Hope there's a proper fix soon from Microsoft.

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  4. Anonymous
    2023-05-10T10:37:53+00:00

    Thank you

    That works for a work round the little box top right

    but Microsoft need to sort it out

    other wise I’ll just stop all my subs with them and go elsewhere I don’t won’t use Firefox or chrome

    What a joke

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  5. Anonymous
    2023-05-10T04:10:04+00:00

    Thank you, Ann!🌷

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