Cannot enter recipient email addresses in Outlook on Mac. Any help?

Anonymous
2023-05-08T13:27:12+00:00

Since today, when I try to compose an email it will let me type in both the subject and body fields (as normal) but not in the 'To' field to enter the recipient's email address.

I click on the 'To' bit and nothing happens. I hover the cursor over it and try to type - nothing happens. I'm blocked out from entering any email addresses.

It means I cannot send any new emails from my account via my desktop. Seems to be just fine from my phone.

It's bizarre and frustrating and I can't find anything about it online.

Desktop is an older iMac using Safari. Never had a problem before.

Outlook | MacOS | Legacy Outlook for Mac | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

124 answers

Sort by: Newest
  1. Anonymous
    2023-05-12T00:27:39+00:00

    Yes. And hotmail is very much still around

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-05-11T22:22:05+00:00

    Heres a screen shot

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-05-11T22:15:12+00:00

    HERE'S SOMETHING THAT WORKS FOR ME!!!!!

    Click on the To box.

    It then takes you to a screen that says Add Recipients.

    Below that is a box that says My Contacts.

    Fill in the name of person who you want to address to.

    It says Searching Contacts, and then name you entered pops up.

    Hit the + sign and that name fills into the To: section.

    Hit Save. **** ****(Left this step out of previous notes I sent out.)

    To add another name in this field, repeat process.

    To send CC or BCC, click on those boxes and do same thing.

    Hope this helps. It seems to be working for me... at least for now.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-05-11T22:14:46+00:00

    HERE'S SOMETHING THAT WORKS FOR ME!!!!!

    Click on the To box.

    It then takes you to a screen that says Add Recipients.

    Below that is a box that says My Contacts.

    Fill in the name of person who you want to address to.

    It says Searching Contacts, and then name you entered pops up.

    Hit the + sign and that name fills into the To: section.

    Hit Save. **** ****(Left this step out of previous notes I sent out.)

    To add another name in this field, repeat process.

    To send CC or BCC, click on those boxes and do same thing.

    Hope this helps. It seems to be working for me... at least for now.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-05-11T22:14:23+00:00

    HERE'S SOMETHING THAT WORKS FOR ME!!!!!

    Click on the To box.

    It then takes you to a screen that says Add Recipients.

    Below that is a box that says My Contacts.

    Fill in the name of person who you want to address to.

    It says Searching Contacts, and then name you entered pops up.

    Hit the + sign and that name fills into the To: section.

    Hit Save. **** ****(Left this step out of previous notes I sent out.)

    To add another name in this field, repeat process.

    To send CC or BCC, click on those boxes and do same thing.

    Hope this helps. It seems to be working for me... at least for now.

    Was this answer helpful?

    0 comments No comments