Cannot enter recipient email addresses in Outlook on Mac. Any help?

Anonymous
2023-05-08T13:27:12+00:00

Since today, when I try to compose an email it will let me type in both the subject and body fields (as normal) but not in the 'To' field to enter the recipient's email address.

I click on the 'To' bit and nothing happens. I hover the cursor over it and try to type - nothing happens. I'm blocked out from entering any email addresses.

It means I cannot send any new emails from my account via my desktop. Seems to be just fine from my phone.

It's bizarre and frustrating and I can't find anything about it online.

Desktop is an older iMac using Safari. Never had a problem before.

Outlook | MacOS | Legacy Outlook for Mac | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

124 answers

Sort by: Newest
  1. Anonymous
    2024-01-19T02:21:45+00:00

    that worked thank you!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-07-29T21:38:16+00:00

    Thank you very much for helping with this! Finally a solution 🙏🏼

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-06-30T17:57:04+00:00

    I have the same issue of my MAC(late 2013 Macbook Pro). After I update the OS and Safari the problem was fixed.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-06-24T03:17:29+00:00

    I've found that opening a new window by clicking the little box at upper right works, BUT I can't paste anything into the body of the e-mail!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-06-18T20:59:06+00:00

    FIXED: Updated my Mac to Ventura 13.4, fixed the problem for me. Hope this helps.

    Was this answer helpful?

    0 comments No comments