Cannot enter recipient email addresses in Outlook on Mac. Any help?

Anonymous
2023-05-08T13:27:12+00:00

Since today, when I try to compose an email it will let me type in both the subject and body fields (as normal) but not in the 'To' field to enter the recipient's email address.

I click on the 'To' bit and nothing happens. I hover the cursor over it and try to type - nothing happens. I'm blocked out from entering any email addresses.

It means I cannot send any new emails from my account via my desktop. Seems to be just fine from my phone.

It's bizarre and frustrating and I can't find anything about it online.

Desktop is an older iMac using Safari. Never had a problem before.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-06-18T20:59:06+00:00

    FIXED: Updated my Mac to Ventura 13.4, fixed the problem for me. Hope this helps.

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  2. Anonymous
    2023-06-12T20:21:38+00:00

    Same. It's a royal pain but we're stuck with Microsoft for now as Google products are not usable everywhere in the world. I hope someone at Microsoft works this out. Totally strange - but that's Microsoft. They're only hurting their own reputation.

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  3. Anonymous
    2023-06-12T19:17:25+00:00

    I have had the same problem for a while.

    I am now doing the thing suggested below, expanding into a new window, which seems to work. Doesn't really answer the question of why though!!

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  4. Anonymous
    2023-06-09T16:27:23+00:00

    am having the same problem as well

    I noticed I few months ago if I tried to send an email to myself from my desktop it bounced back stating unknown recipient

    I can't enter into the To box panel and CC OR BCC

    does anyone know what to do to cure it

    its fine on my iPhone just my Mac desktop

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  5. Anonymous
    2023-06-08T22:57:08+00:00

    I have th exact same problem, but only in Safari. If I use google chrome or Firefox, it's fine (I actually hate that so many things are not working well anymore on Safari but... I guess that's the way it goes...)

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