Cannot enter recipient email addresses in Outlook on Mac. Any help?

Anonymous
2023-05-08T13:27:12+00:00

Since today, when I try to compose an email it will let me type in both the subject and body fields (as normal) but not in the 'To' field to enter the recipient's email address.

I click on the 'To' bit and nothing happens. I hover the cursor over it and try to type - nothing happens. I'm blocked out from entering any email addresses.

It means I cannot send any new emails from my account via my desktop. Seems to be just fine from my phone.

It's bizarre and frustrating and I can't find anything about it online.

Desktop is an older iMac using Safari. Never had a problem before.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-05-17T16:59:43+00:00

    It did not work -- I still can't type anything in the To field on my MacBook Pro.

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  2. Anonymous
    2023-05-17T16:15:51+00:00

    Unfortunately, I can't update to Ventura because then some of my older video editing apps won't work

    and I don't want to have to buy new apps because of Outlook's bug.

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  3. Anonymous
    2023-05-17T16:06:02+00:00

    This worked! My safari was updated but, after updating the OS to Ventura - Outlook is now working in Safari again!!! Thank you!

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  4. Anonymous
    2023-05-16T15:49:05+00:00

    Hello,

    I had the same problem with my Mac from the 8th of May. My colleague suggested that this issue is Safari-related and proposed updating Safari, so I did. I updated the OS, and together, Safari and my Outlook works again as before- I can enter the recipient e-mail without any tricks !

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  5. Anonymous
    2023-05-16T15:45:30+00:00

    Exactly the same here. The point is many Mac users do not want to use Chrome, or anything Microsoft-related.

    Sadly, I have to use Outlook for work. Since couple of weeks ago the receiver field isn't reacting. so it's not possible to type anything.

    And I don't want to use the desktop app either, with so many other softwares opened at the same time.

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